Customer Service Support

Hyne Timber

Use your customer-centric approach to enable our customers team to provide the best service.

  • 4 month Temporary role - Sunshine Coast Queensland
  • We love timber - we create sustainable and renewable products
  • Support our customers team to provide the best service
About us
Hyne Timber is a leading Australian producer of sustainable timber products. Our products are the basic building blocks for the construction of quality, sustainable homes and buildings.    We are a 100-year-old plus, family owned business with an innovative spirit, progressive culture and plenty of opportunity. With multiple locations along the Australian east coast, Hyne’s 600 employees, deliver an exceptional quality service that provides customer focused solutions in a sustainable manner.
 
Your Next Role
Reporting to the Customer Service Support, you will support the day to day administration duties that relate to the Customer Service function enabling the Customer Communication Officers to provide a high level of support and experience to our Customers
  • All our people go home in the same condition they came to work; safety before production.
  • All internal and external Hyne customers feel supported and receive exceptional Customer Service.
  • Efficient undertaking of a range of administration duties including; purchase order entry, receipting of goods, building schedules, invoicing.
  • Effective working relationships with Customer Service and Sales teams.
  • Supporting the Customer Service and Freight and Distribution teams to cover staff absences.
Sunshine Coast 
You will be based at our Kunda Park office which is a located in the beautiful laid-back coastal region of the Sunshine Coast. With incredible beaches at your doorstep and only a short 1.5-hour drive from Brisbane City, this is a recreational playground for those who enjoy being outside in nature.

About you
  • Proven experience with customer service and administration.
  • Excellent communication skills both written and verbal.
  • Experience in lean manufacturing would be advantageous.
Why Hyne Timber?
As a Hyne Timber employee you will enjoy benefits such as:
  • Remote access – Hyne employees are provided laptops and smart phones to assist in improving flexibility and connection regardless of where you are.
  • Wellbeing programs – employee assistance program to support you and your immediate family with counselling and support as needed.
  • Annual salary reviews – peer and market reviewed salaries to ensure transparency and fairness.
  • Corporate Private Health Cover – discounted fees & waiting periods waived.
To apply:  Submit your resume and cover letter addressing your suitability for this role on our website at www.hyne.com.au/careers

Applications closeCOB Monday, 1 March 2021