Network Presales Architect

Empired Ltd

As the Network presales architect, you'll be regarded as the technical authority and architectural expert for new and existing opportunities.

The role
As the Network presales architect, you'll be regarded as the technical authority and architectural expert for new and existing opportunities in support of our customer portfolio. This includes understanding the customer’s organisation and enhancing their business by recommending better or more appropriate solutions, architectures, and technologies as well as working closely with our vendor partners, understanding the product portfolio and how these can aid our customers.
  
Responsibilities
  • Delivery of various pre-sales activities - including responding to customer requests for information, developing and planning conceptual solution presentations and demonstrations, technical/product guidance in meetings.
  • Provide assistance on Networking solutions, product plans and roadmaps.
  • Take responsibility for pre-sales activities and solution design.
  • Participate in and/or lead scope of work determination.
  • Understand the client’s environment, business needs and provide expertise and consulting on relevant solutions.
  • Develop and deliver scope of works, hour/cost estimates, professional proposals and design documentation.
  • Build strong relationships with key customer staff.
  • Build strong relationships with our vendor partners.
  
Skills required
  • Broad technical experience across Network and Security technology
  • Passionate about customer service
  • Excellent communication skills (verbal and written)
  • Proven experience of developing and delivering effective presentations and solutions
  • Ability to perform and work well under pressure
  • Ability to self-study and obtain/maintain technical certifications
  • Good analytical and troubleshooting skills
  • The ability to recognise opportunities for future business within an account
  • Provide technical guidance and mentor ship to fellow team members
Empired is an Australian-owned and headquartered digital services provider with the breadth and depth to enable mid to large sized enterprises to tap into tomorrow’s advantage today.
  
Empired helps organisations across Australasia to transform, thrive and stay relevant as digital businesses in an ever-changing world. Using technology as the enabler, we assist businesses to engage customers, increase efficiency, improve productivity and achieve competitive advantage.