Practice Manager - Cloud and Infrastructure Platforms

Empired Ltd

Are you a Cloud and Infrastructure Platforms business expert looking for a new opportunity to manage teams specialising in cutting-edge solutions?

  • Be part of the leadership team and grow the Intergen Platforms services business
  • Great team culture and a high quality office in the heart of the city
  • Work within complex technical environments with rewarding clients
The Role
Reporting directly to the GM of Platforms, you will manage several high-performing, strongly knit teams and foster high levels of employee engagement by continuing to develop and mentor a team of industry recognised specialists. You will be responsible for ensuring the successful delivery and operation of Microsoft-centric private and public cloud services that underpin our well recognised applications business. Your responsibilities will be but not limited to;
  • Being responsible for cloud-delivered, enterprise-grade platform offerings
  • Run teams of expert technical and operational specialists
  • Work closely with clients to ensure alignment of goals and successful delivery of services
  • Be a key player in ongoing successful delivery and capability development
  • Provide leadership in the direction of current and future services
  • Drive continuous improvement in service experience for our clients
As an effective representative of our brand and capability within the market, you will be demonstrably client-centric in your thinking. Your sound business acumen, strong marketing inclination and solid technical awareness of Microsoft cloud and infrastructure technologies will enable you to continue the growth of your Practice and the business.
  
About you
The prospect of working in a demanding and frequently leading-edge environment will excite you as well as the chance to utilize your extensive experience in process design, IT and operations management and project management practices.
  
As a part of the Intergen business leadership team you will need passion: for technology, people, and success!  You’ll also need to be highly motivated and have a natural affinity for being a trusted advisor to clients. As a confident leader, you will be at ease presenting to a broad audience and enjoy sharing your knowledge with your team to ensure they achieve their goals.
  
Your Experience
You’ll have worked in a similar position within a vendor environment or be ready to make that move into management, whilst maintaining involvement on the client side.  Effective communication and facilitation skills will be huge strengths, as well as your ability to drive engagement and oversee various teams.  Your deep understanding around business, technology and market trends will ensure you excel as our newest Practice Manager.
  
Attributes of successful candidates will include some or all of: 
  • Prior experience with cloud-delivered and cloud managed services and/or platform and application operations
  • Good awareness of cloud design elements especially in the Microsoft stack
  • Proven experience in commercial and financial management
  • Strength in leadership and working as part of a team
  • Good breadth of technical understanding combined with framework and policy awareness especially relating to security and risk management
  • Familiarity with the sales and delivery of outsourcing concepts and associated commercial elements
  • Demonstratable alignment with understanding client needs and proven success in managing client interaction and satisfaction
The Benefits
Aside from offering a great job in a great city with an awesome team, we offer ongoing support and development for your future career growth, an awesome social calendar – weekly social gatherings, team sports events, a focus on health and well-being, including a flexible Work from Home program, fresh fruit, sporting teams, discounted health insurance and much more!

We make sure you are connected to your colleagues with the latest technologies, have a fantastic reward and recognition program and we’re ASX listed.

Apply online today for further information.