3rd Line IT Support Engineer


Experienced 3rd Line IT Support Engineer? CBD Based? Looking for your next challenge? You've found it...

  • Sydney CBD Location
  • Salary dependant on experience!
  • Travel Allowance, Parking, Certification & Progression Opportunities
3rd Line IT Support Engineer - Windows Server, Wintel Environments, Active Directory, Office 365, Hyper-V, VMWare, SQL Server, Windows RDS Server, Networking.
  • Sydney CBD Location
  • Salary starting from $80,000 + Super (dependant on experience)
  • Travel Allowance & Parking amongst other perks
  • Plentiful opportunities for career & tech stack development!
Who are we?
We are a CBD based award winning IT Solutions organisation working hand in hand with the best of breed vendors within the Tech world to ensure we continue to deliver premium and effective solutions to our established clients throughout Australia. As a Microsoft Gold Partner, we specialise in the design and implementation of Microsoft Solutions, However we have premium partnerships in place with the likes of Cisco, Sophos, HP and VMWare and so the opportunities to further develop and gain industry certification are endless!
What will you be doing?
Joining our dedicated 3rd Line Support team your primary focus will be to provide High level IT Support both onsite & remotely to resolve complex issues faced by your assigned clients.
You will be working across an array of client’s from SME to Enterprise Level within a plethora of Industries supporting varied Infrastructure environments and so a varied skillset and a thirst to further develop your tech stack is a must.
Keeping in line with ITIL and company standards you will work to resolve issues escalated from our dynamic 2nd Line Support teams as quickly and as effectively as possible, acting as both final escalation point and SME to our Junior Engineers to help nurture and develop their skills.
We have worked hard to solidify our name as Sydney’s Go To for IT Solutions and to continue to deliver on this and further our growth we need the best of the best – if this sounds like you APPLY NOW!
We need you to have:
  • Minimum 5 years’ experience within enterprise Level IT Support - Preferably MSP Background
  • Windows Server, Wintel Environments, Active Directory, Office 365, Hyper-V, VMWare, SQL Server, Windows RDS Server, Networking.
  • Passion for all things Tech & Growing your Tech Stack!
  • Valid Drivers License & Vehicle
It’s Nice to have:
  • IT Related Certification (e.g Microsoft, VMWare, Cisco)
  • Citrix exposure within Xenapp, Xendesktop, Netscaler
  • Advanced experience within Cloud environments - Azure, AWS
  • ITIL Ceritification
To be considered:
Click apply or email your cv to lcorkill@infopeople.com.au