Customer Service/Inventory

Emergent & Co

We are looking for Customer Service Representative based in South Auckland

  • Based in South Auckland
  • Great company culture
  • Permanent Position
We are looking for Customer Service Representative based in South Auckland. This is your opportunity to join an FMCG industry with a vision to make a positive impact in the industry. You will work in a diverse environment and be part of a company that encourages growth and development.

Your key duties will be:       
Dealing with customer orders from manufactures and suppliers. This will involve:
  • Order processing
  • Providing excellent phone and email support to customers
  • Quoting costs and prices
  • Handling queries
  • Forwarding enquiries to relevant departments
  • Managing database information and updating the CMS system
  • 3PL Management
 Skills required for the role?
  • Minimum 3 years Customer Service/Contact Centre experience
  • Excellent verbal and written communication skills
  • Good accuracy and attention to detail
  • Ability to quickly establish and maintain strong professional and customer relationships
  • The drive to achieve and exceed customer satisfaction
  • The ability to recognise and escalate potential issues
Emergent Business Support & Legal specialises in providing experienced and skilled temporary and permanent staff to a wide variety of businesses. We recruit for some of New Zealand's leading organisations, across New Zealand. Our team are a long-standing, well-established team of recruitment professionals. We offer a fresh approach to recruitment and we are passionate about what we do. Our brand is synonymous with quality and professionalism.
   
We will take the time to listen to individual requirements, ensuring that we understand you - in order to match you to a great role, one that fits with your requirements in as many ways as possible.  
   
For more information on this role and other opportunities, please visit www.emergent.co.nz. Please follow and like our Emergent Business Support & Legal page on LinkedIn and Facebook for news and regular updates on available roles. 
    
Please note: It is a requirement that you must already hold a NZ Passport or NZ residency to apply for this role.