Service Facilitators

Emergent & Co

Seeking an experienced customer service extraordinaire!

  • Penrose Location
  • 3 month Temporary Role
  • ASAP Start
If you enjoy a contact centre environment, answering inbound calls, assisting customers with queries, updating databases and general customer service; all whilst working with an awesome team, look no further!  

We are looking for Service Facilitators based in Penrose for a 3 month contract. This role is within an energetic, vibrant, and dynamic contact centre.

Ideally you will have previous call centre experience but this could even be a move in your career from retail stores/hospitality into a more corporate environment. 
 
Your key duties will be:        
  • Taking inbound phone calls
  • Transferring the line to the necessary department 
  • Updating database 
  • Assisting with enquiries
  • Providing necessary information both over the phone and via email  
Prerequisites:
  • Call centre or extensive customer service experience
  • Intermediate knowledge of Microsoft Office (particularly Outlook and Excel)
  • Excellent communication skills
  • Attention to detail 
  • Excellent typing skills
If this role interests you and you fit the criteria, do not hesitate to click apply NOW!

Emergent Business Support & Legal specialises in providing experienced and skilled temporary and permanent staff to a wide variety of businesses. We recruit for some of New Zealand's leading organisations, across New Zealand. Our team are a long-standing, well-established team of recruitment professionals. We offer a fresh approach to recruitment and we are passionate about what we do. Our brand is synonymous with quality and professionalism.
   
We will take the time to listen to individual requirements, ensuring that we understand you - in order to match you to a great role, one that fits with your requirements in as many ways as possible.  
   
For more information on this role and other opportunities, please visit www.emergent.co.nz. Please follow and like our Emergent Business Support & Legal page on LinkedIn and Facebook for news and regular updates on available roles. 
 
It is a requirement that you must already hold a NZ Passport or valid working visa to apply for this role.
  
It is preference to receive all CV’s in word format.