Animal And Information Services Officer (Band 4)

SJ Personnel

To assist with the implementation and administration of Council's policies and State Legislation relating to animals and livestock.

  • Contract Role
  • Geelong Based
  • Local Council

The City of Greater Geelong is one of the largest local government areas in Victoria. The City provides more than 120 services to the municipality which has a population of more than 200,000. The City has an annual budget of $229 million and employs over 2000 staff. It also utilises a large number of volunteers. The organisation has five divisions:  Community Services; Corporate Services; Economic Development, Planning & Tourism; City Services and Projects, Recreation & Central Geelong.
  1. Assist the Team Leader to ensure business unit outcomes are delivered in accordance with Council Policy State legislation, Local Laws, Departmental procedures/protocols and other standards.
  2. Conduct regular animal compliance patrols with respect to animals at large, livestock at large, registration monitoring and other nuisance activities in accordance with adopted rosters.
  3. Attend to and monitor customer requests/complaints in accordance with Council’s Service Commitments
  4. Assist the Team Leader to collect and collate business related statistical data
  5. Assist the Team Leader with the preparation of specialised reports and correspondence
  6. Organise and conduct animal registration checks
  7. Participate in Council’s after hours service and on-call/availability service
  8. Support the Team Leader by assisting other staff to prepare and process legal briefs for court appearance and at times represent council as a prosecutor in the Magistrates Court.
  9. Allocate and monitor customer requests/complaints in accordance with Council’s Service Commitments
  10. To assist the Parking Compliance area as directed
  11. Adhere to all Council’s policies and procedures as relevant to this position.
  12. Carry out other duties as deemed reasonable and appropriate to the role as directed from time to time.
  1. Demonstrated knowledge and understanding of all legislation relevant to the section.
  2. Ability to apply legislation and explain the application to the public and, when necessary, the Courts.
  3. Ability to identify the needs, nature and condition of dogs, cats and other animals
  4. Demonstrated capacity to provide positive image and service to the community.
  5. Ability to assist the dispute resolution/negotiations.
  6. Possess a sound level of written and oral communication skills
  7. Applicants with a Certificate 4 Government – Statutory Compliance or are enrolled to achieve the certificate will be well regarded.
  8. Demonstrated commitment to best practice and responsiveness to continuous improvement.
  9. All candidates should display integrity, responsibility, respect for others and the ability to be innovative.
  10. Working with Children Check
  • Demonstrated knowledge of the relevant legislation and Acts affecting the Law Enforcement functions of Council.
  • Demonstrated ability to identify needs, nature and condition of dogs, cats and other animals.
  • Ability to handle, capture and confine cats, dogs and other animals.
  • Ability to use computers and other electronic equipment.
  • Ability to interpret legislation and apply or explain the reasons for the interpretation to staff members and the public.
  • Demonstrated ability to complete all tasks and functions required of an Animal Compliance and Parking Compliance Officer.

  • Demonstrated knowledge of legislation in relation to the Unit’s functions and responsibilities is mandatory.
  • Relevant experience in the duties associated with this role
  • Ability to meet the physical requirements of the position.
  • Satisfactory police check.
  • Possess a current Victorian Drivers Licence.
  • The incumbent will be expected to be available for on-call, after-hours duties in accordance with the current Enterprise Agreement
  • A pre-employment medical examination may be required.
  • Participate, where required, in the reporting of health, safety and wellbeing issues.
  • Employment is subject to the presentation of documentary evidence of the right to work in Australia.
  • A National Police Records check may be required throughout your employment with Council.
  • Current Victorian Drivers Licence is essential where the need to drive a Council vehicle is required.
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