Doctor Direct Assistant

QLD Xray

We are looking for a new team member to join our Doctor Direct team at Southbank.

Full Job Description

Are you a call centre or customer service professional interested in a change? Do you like roles that combines customer service and tech support? Then this role may be for you!

About the role

Our Doctor Direct Team are on the hunt for new full-time team members. The Doctor Direct team are responsible for assisting our referrer doctors to solve problems, such as setting up accounts, accessing images and reports, navigating systems and putting them in contact with our own Doctors.
  • This role combines both customer service and tech support skills
  • Inbound call centre environment
  • No weekend or national public holiday work
  • Great internal call centre environment
  • Based in our brand new office in Southbank
  • Great pay rate
About You

We are looking for a team member who has:  
  • Customer service experience, preferably in a tech support environment
  • Strong communication and interpersonal skills
  • Excellent customer service skills
  • The ability to remain calm under pressure
  • The ability to learn quickly
About Us

Queensland X-Ray has more than 45 practices, led by the most experienced team of radiologists and nuclear imaging specialists in the state. Our caring team of professionals from the technical, nursing, and admin support fields are all focused on providing the best service, care and clinical outcomes to our patients and referrers.

Simply send through your submit your Cover Letter and a CV online. 

Applications close 24 September 2020

Please note only shortlisted candidates will be contacted.