Customer Service Team Member

Allan Hall HR

Opportunity for a motivated individual with a strong customer service focus to work for a market leader in the print, sign and display industry.

  • Successful national organisation
  • Prestons location
  • Full-time role with opportunity for career progression
The Company
Amari Visual Solutions (AVS) is owned by MM Plastics – a division of Metal Manufactures Limited and part of its worldwide ‘Plastics Family’ group of businesses. 
AVS distributes an impressive line-up of products including signage substrates and consumables. The business aims to establish an ongoing point of difference and works closely with brand suppliers to generate brand identity. The leadership team is forward thinking and supportive of career progression and professional development.
The Role
We are seeking an individual with a strong customer service focus, interested in joining a stable, national organisation.  Ideally you will have a background in the signage / graphics industry and an exceptional aptitude for learning.
Your responsibilities will include:
  • Extensive phone handling (incoming and outgoing calls)
  • Responding to general customer enquiries regarding inventory, deliveries and product range
  • Recommending product and application solutions
  • Supporting the sales team
  • Maintaining customer databases
  • Ensuring all customer requests are met in a timely and professional manner
  • Converting phone enquiries into sales
  • Administrative duties
Prestons location.
Essential criteria:
  • Full Australian Working Rights
  • Experience in the graphic film industry high desirable
  • Minimum 1 – 2 years’ experience in a fast-paced customer service or internal sales role
  • The ability, with further training, to communicate product features, advantages and benefits
  • Outstanding customer service skills and a passion to add value to customers
  • Attention to detail and a proactive approach to your work
  • Clear and confident written and verbal communication
  • Professional presentation and able to work effectively within a team
  • Proficient in administration and IT with some data input experience

If you are looking for an opportunity to grow with a national organisation that values and rewards its employees, please apply today.

Please note, only successful candidates will be contacted for the next stage of the recruitment process. Thank you for your understanding.