Customer Service Consultant - Newcastle

NHP

Join NHP's Newcastle Customer Service Centre which provides a great working environment, true 'team spirit', and a diverse range of specialties

  • Newcastle location
  • Family Values Driven Organisation
  • Opportunity to grow and develop within the business
Here at NHP, the word ‘Family’ encompasses who we are and how we do business – and we’re always on the lookout for bright sparks to add to the collaborative and evolving organisation we pride ourselves on.

As a privately-owned business with strong global ties, you’ll get all the opportunities available at a large organisation whilst having industry experts and key decision makers at your fingertips.

Ready to join the family? Apply today!

Your Impact
Bringing with you your Customer Service experience and technical aptitude, you’ll take ownership of managing an established customer base of commercial clients, handling phone/email enquiries, walk-ins, orders and returns. With the confidence knowing you’re carrying NHP’s reputable brand on your shoulders, you will be given the resources needed to deliver exceptional customer service and maintain strong customer relationships we pride ourselves on.   

Want to know more?  

Other responsibilities include:
  • Supporting customers and internal specialist divisions in providing assistance with Quotations, Pricing and Availability, Orders, Returns, Services, Logistics.
  • Liaising with various internal departments to assist customer enquiries regarding products, services, returns and technical issues.
  • Provide back up support for members in the Warehouse as required.
This is an opportunity where you can truly “Make a Difference”.

About you
We’re an ‘easy to do business with team’ who have the industry know how and the passion to support and work with our customers. We’re looking for a team player who has a technical aptitude and the passion and drive to become an expert in NHP’s products and business.  

Sound familiar?

Other success factors include:
  • Customer service experience
  • Good communication skills (written and verbal), high attention to detail, accuracy and speed.
  • A qualification in Electrical Engineering or an Electrical trade background is an advantage.
Stay Connected
To keep up to date with all things ‘NHP’, please connect with us on LinkedIn https://www.linkedin.com/company/nhp-electrical-engineering-products-pty-ltd/ or visit www.nhp.com.au.