Customer Service / Administration - 12 months Maternity Leave cover

Interactive

We have a proven track record in delivering exceptional Data Centre and Business Continuity services to our customers. Join our fabulous team!

  • Join one of Australia's Top 10 Data Centre providers
  • Customer facing / Administration role
  • St Leonards location
Interactive are a true Australian success story. We are one of the top 10 largest Australian Data Centre providers and the first Data Centre in Australia with a 4-star NABERS rating.
  
We have a proven track record in delivering exceptional Data Centre and Business Continuity services to our customers, as our main priority is to protect their businesses by providing them with a friendly fortress for their IT equipment.
  
Listed by BRW in the top 20 Great Places to Work and recognised as one of the “Coolest places to work in Australia”, you will enjoy offices that are truly amazing, an onsite barista for your daily coffee, and a culture that is an inspiration to many.
  
We are on the hunt for a passionate, dedicated & customer service driven individual to provide our valued customers the level care & attention they deserve.

As the primary contact of all our DCBC customers, we will rely on you to provide every customer an outstanding experience of Interactive. You will engage with the customers for arranging bookings and testing.
  
To be successful in the role, you will have:
  • Previous experience working in an operational client facing role;
  • An outstanding customer service philosophy;
  • Professional presentation;
  • Strong relationship building skills and confidence in dealing with C-level managers;
  • Proficiency with Microsoft Office and database management;
  • Ability to effectively deal within high pressure environments, acting with urgency, empathy and effective time management;
  • Ability to work both independently as well as collaboratively in a team oriented environment.
  Why Work For Interactive?
  • A commitment to training, development and career opportunities for all of our staff
  • Free on-site barista - who makes amazing coffees all year round and smoothies/milk shakes over summer
  • Monthly staff lunches
  • Fund raising events and paid volunteer days
  • Walking distance from public transport
  • Access to numerous staff benefits and discounts
If you’re considering new roles, and this opportunity has piqued your interest…..Please Apply!!

Get social with us, follow us on LinkedIn, Facebook, Instagram and Twitter! Look us up with #insideinteractive to get a glimpse of our culture!
  
We pride ourselves on valuing everyone’s differences and embracing diversity. To continue to drive our success we are committed to never discriminating based on race, colour, religion, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.