4x Hardware Support Specialists | WHV Welcome | CBD Location | Immediate START

Citrus Group

WHV Welcome | CBD Location | Immediate START | Fantastic Offices | Support customers & end users who use this well known APP

  • High volume, fast paced environment | CBD Location
  • $26.93 Hr + Super & Further Shift Penalties
  • Immediate Interview & Start! | WHV Welcome
Our Client is seeking experienced Hardware Support Specialists to join their team based in the CBD.

You will be working beautiful offices with water views AND a fantastic team environment answering both inbound calls and web chat enquiries. 

  • Stage and dispatch all hardware deployment request daily
  • Process and Refurbish all returned hardware which includes performing any hardware repairs.
  • Hardware fault reporting
  • Manage and support all order communication methods 
  • Manage roll out and new order communication methods
To be successful in this role you will possess
  • Hardware Support Experience
  • Understanding of Android & Windows based hardware & software
  • Strong understanding of HTTP. TCP/IP, DNS and DHCP is required
  • A bubbly and helpful personality
  • Excellent verbal and written communication skills
  • Strong problem solving skills
  • Strong computer skills including multi screen navigation
If you are seeking to be part of a team where true customer service values matter then this role offers that, in addition to being part of a positive team where open communication and your contribution are encouraged.

You must be able to work a rotating roster from Monday - Friday 8am - 8pm.