24x Inbound Customer Service | Top 4 Bank | NEW TEAMS | Last intakes for 2019

Citrus Group

Do you LOVE exceeding customer expectations? Looking for a CAREER not just a job? This could be your lucky day! | INBOUND calls ONLY | Interview NOW

  • Customer Service SUPERSTARS WANTED | Perm Roles
  • Inbound calls ONLY | Onsite Parking |
  • New Roles due to GROWTH | Start 11th & 28th Nov Start
Our Client is a market leading outsource provider, and due to GROWTH they are seeking MULTIPLE Customer Service Consultants to join their team. 

This Centre operates 24x7 with core hours being 6am -Midnight Monday to Sunday on a rotational roster. These are FULL TIME roles, so you MUST be available to work 38 Hours per week.

The role will see you assisting national customers with their inbound enquiries on behalf of a leader in the banking industry.
  
To be successful in this role, you will take pride in delivering solutions to enquiries in a timely and efficient manner, taking interest in fulfilling a positive customer service experience.
 
Ideally you will come from a call centre, hospitality or retail background. Your exceptional Customer Service skills are critical to your SUCCESS in this role. This is a true career opportunity with ongoing development to ensure your ability to progress. 

You will have:
  • The ability to build rapport and demonstrate empathy
  • Exceptional verbal and written communication skills
  • Excellent problem solving abilities
  • A positive and resilient outlook
  • The ability to think quickly
  • Strong Computer skills
MUST have the right to work in Australia permanently, and successful candidates will be required to undertake clearance checks

If you are seeking an opportunity to join a team where true customer service values matter, in addition to being part of a culture that is high performing, fun, hardworking, team focused and rewarding, then this is the role for you!