Inbound Customer Service | Multiple positions starting in Jan & Feb

Citrus Group

A fantastic opportunity to kick start your career with a GLOBAL leader | BRAND NEW roles | Permanent positions | NO Experience required & NO weekends!

  • Customer Service SUPERSTARS WANTED
  • Entry level permanent position
  • New Roles due to GROWTH
Our Client is a market leading outsource provider.  They are looking for MULTIPLE Customer Service Consultants to join their team. These roles are due to UNPRECEDENTED GROWTH!

These are FULL TIME roles, so you MUST be available to work 38 Hours per week, working on a rotating roster from Monday to Friday 8am to 8pm.

The role will see you assisting national customers with their inbound enquiries on behalf of the Australian Government.
To be successful in this role, you will take pride in delivering solutions to enquiries in a timely and efficient manner, taking interest in fulfilling a positive customer service experience.

To be successful in the role you will possess:
  • The ability to build rapport and demonstrate empathy
  • Exceptional verbal and written communication skills
  • Excellent problem solving abilities
  • A positive and resilient outlook
  • The ability to think quickly
  • Availability to work the above mentioned hours
  • Excellent computer skills with a typing speed of 35 wpm
What is in it for you?
  • Industry leading on-boarding and training program
  • Reward & Recognition programs
  • On going career development through internal and external training's
  • On site cafes with discounts
  • Fresh fruit daily!
  • Friday drinks & other regular social events!
  • The opportunity to start your career with one of the best in the industry
  • Pay increases each year
Based in North Ryde, these roles offer a supportive and dynamic management team, easy accessibility to public transport, ongoing training and coaching, and most importantly the opportunity to be part of a truly customer focused centre. 

Please note, due to Federal Government security clearance requirements, Australian Citizenship is essential for this role.