Key Account Manager

My Freight Career

Manage and support a portfolio of key accounts across freight forwarding and 3PL services. Global leader who recognises & rewards their team members.

  • Build and maintain a relationship with your own supply chain clients
  • Structure your own day in the office and on the road
  • Purpose Built Facilities - Western Sydney
The Client

This leading freight forwarding and supply chain specialist has purpose built facilities and an enviable reputation of delivering service excellence on a global scale. They are looking for a dynamic, confident and result driven freight forwarding expert who is passionate about meeting their clients’ needs. The successful applicant will report to the National Key Account Manager.

The Position
  • Provide customer service and account management for supply chain clients
  • Work with sales team and secure new opportunities for existing and new clients
  • Develop, manage and maintaining strong client relationships
  • Monitor and negotiate rate and service agreements 
  • Ensure exceptional service delivery and report shipment status
  • Prepare and distribute standard operating procedures relevant to clients’ growth
  • Implement new key accounts and ensure smooth transition
The Requirements
  • International freight forwarding and 3PL experience from a sales or customer service perspective
  • Confidence to present to senior decision makers
  • Excellent verbal and written communication skills
  • Corporate presentation and attention to detail
  • Strong negotiation skills and target driven
  • Brilliant problem solving skills and ability to stay calm under pressure
  • MS Office a must
  • CargoWise preferred and an advantage
  • Australian driver’s license and own car
  • Full Australian working rights only
On Offer
  • Global support and comprehensive services
  • Western Sydney Location and onsite parking
  • Competitive remuneration plus fuel card, laptop and mobile
  • Autonomy to manage your own clients and day
  • Company who recognises and rewards their superstars
For more information regarding this role and many more in freight, customs and logistics with FRMSTAFF please contact Angie Roll on (02) 9313 9777 or visit our website www.frmstaff.com.au.