Customer service opportunity with corporate freight forwarder based in the Sutherland Shire - CargoWise experience essential.
- Dedicated Customer Service Team
- Industry Experience & Cargowise Essential To Be Considered
- Sutherland Shire
Our Client
Offering end to end logistics solutions and with offices spanning the globe this well established freight forwarder offers exceptional service with a dedicated customer service team.
The Position
To be considered for this role you require:
Offering end to end logistics solutions and with offices spanning the globe this well established freight forwarder offers exceptional service with a dedicated customer service team.
The Position
- Develop relationships with an existing portfolio of clients
- Liaise with customers and internal team to ensure adherence to SOP's
- Monitor and update clients with shipment status and exceptions
- Recognise opportunities to develop further business
- Provide quotations and shipment costings
- Calculate and negotiate rates as required
- Provide assistance and resolve customer service enquiries
- Assist managers and operations team to ensure customer satisfaction
To be considered for this role you require:
- Well developed freight forwarding experience
- Ability to identify and meet customer needs
- Excellent communication and interpersonal skills
- Commercial attitude
- Corporate presentation
- CargoWise experience
- Ongoing development opportunities
- Friendly, inclusive team
- Global network providing service excellence