IT Support Engineer - Contract | School Environment

Genesis IT&T Pty Ltd

The IT Support Engineer will provide level 1 technical support for Desktops, Laptops, Office 365, Networking, Printers for a a leading school.

  • 2 Months Contract / FTC (with possibility of extension)
  • Immediate Start
  • Parramatta NSW
Our client is one of the leading independent schools located in Parramatta NSW. We are currently looking for an IT Support Engineer to provide Level 1 technical support of desktops, servers, networking, printers environments and servicing the students and internal users on a day to day basis.

Key Responsibilities:
  • Provide level 1 technical support through telephone, email and face-to-face support for all group users, supporting desktop PCs, notebooks, printers, telephones and other IT related issues.
  • Create, modify and remove user accounts in accordance with IT Department procedures
  • Provide technical assistance and work direction to aid other employees.
  • Maintain asset records according to IT Department procedures
  • Log and track helpdesk requests
Key Requirements:
  • IT Education and Qualification
  • Windows Active Directory
  • Microsoft Outlook
  • Microsoft Office 365
  • Basic Networking - Routing, Switching, VLAN, WLAN, WAN, VPN
  • Microsoft Certification will be a plus
  • Demonstrated effective analytical and problem solving skills
  • Proven interpersonal and communication skills.
Hourly Rate: $30-$35 per Hour (incl. super)


Job Ref: 3172181

TO APPLY: please click on the appropriate link.