Recruitment Operations Coordinator (Contractor Care)

ASG Group

Highly varied role supporting a high performing team in ICT Recruitment -contractor on-boarding & care, payroll & billing operational support

  • Work for one of Australia's most awarded recruitment agencies.
  • Varied role supporting our NSW region - CBD based
  • $65 - 75,000 + super + employee benefits
M&T Resources is on the hunt for an enthusiastic and driven Delivery Coordinator to join a National team with a primary focus to support our NSW region. You will join a dynamic and fun team who are focussed on success and celebrating it!
Reporting to the National Operations Manager and working closely with the NSW Regional Manager, you will play a vital role in M&T maintaining our best in class reputation and meeting our growth targets.
Leveraging your strengths in delivering timely and high-quality administrative support to candidates, contractors and clients within an IT recruitment agency environment, you will excel in this role through;
  • the timely processing of contract/project administration, contractor on-boarding, contractor timesheet management and provision of ongoing support.
  • working closely with our shared services team to coordinate timely and accurate contractor payroll and client invoicing.
  • attending to any issues with clients as a matter of priority.
  • collating sales and client reporting.
  • event management and coordination of team, client and contractor events.
  • ensuring policies and procedures are followed by conducting audits.
To be successful you will demonstrate;
  • a minimum of 7 years’ experience in a similar role within an IT recruitment agency environment.
  • experience using both Salesforce and Oracle Fusion HCM – mandatory.
  • Experience with JobAdder, SAP Fieldglass and Beeline and WorkPro systems is advantageous.
  • A proactive mindset with proven experience identifying and implementing operational process improvement relating to the client and contractor experience.
  • excellent problem-solving abilities and commitment to service.
  • advanced MS WORD & EXCEL skills, with a strong attention to detail.
Success will be managed not just by what you do, but also how you do it - we pride ourselves on having a collaborative team environment so we are looking for someone who has a strong set of values and understands the value of working together and enjoys their work, injecting enthusiasm and energy into what they do.