Account and Program Director

Think: Education Group

Identify, Initiate and maintain long term 3rd party education relationships and provide first rate, flexible & responsive quality education solutions

  • Join a global network of professionals and educators
  • Challenging and rewarding role with a progressive and growing business
  • Permanent Full Time position based in Sydney CBD
About the Opportunity
  
A key position in the business responsible for initiating and maintaining long term favourable relationships, identifying new opportunities for growth with existing and new education partners, and providing first rate, flexible and responsive quality education solutions.
  
Working closely with the Student Administration and Campus Operations team you will be the main conduit between the business and our partners to balance the needs of all stakeholders and ensuring customer service excellence.
  
In this hands on role you will be confident and possess a ‘can do attitude’; you will be solutions based in your thinking with a background in academic operations, business development and quality.
  
As the Account and Program Director, you will be responsible for:
  • Identify, initiate and maintain 3rd party relationships
  • Build on sustainable productive internal and external stakeholder relationships
  • Ensure critical information is conveyed and issues resolved quickly and in a professional manner.
  • Develop and present clear, succinct reports and documents
  • Ensure SLAs are clear, understood and met from both internal and external stakeholders
  • Ensure compliance with TEQSA, ASQA, CRICOS and other regulatory standards  
  • Ensure the ownership of each program specific to academic quality and integrity is clearly defined across all stakeholders and partnership/third party providers.
This is a Permanent Full Time position based in Sydney

Skills and Experience
  
To be successful in the Account Director position you will possess:
  • Be MBA qualified
  • Extensive Leadership Experience
  • Experience in Managing a range of concurrent partnerships Internationally and Nationally
  • Background / experience within education (VET and or HE)
  • Highly developed communication skills with strong attention to detail.
  • Demonstrated strong customer service and follow through skills
  • Strong negotiation and resilience
  • Demonstrated relationship building skills with internal and external stakeholders
  • The ability to work under pressure and be adaptable to achieve deadlines within a highly dynamic and global project environment
To be considered for this position please address your suitability against the skills and experience in a cover letter and submit along with your CV when applying.
  
About Laureate Australia

Laureate Australia is part of a global network of passionate educators with 1,000,000+ students at nearly 60 institutions in 15 countries.  
   
Laureate Australia consists of Torrens University Australia (TUA) and Think Colleges (TC) and we live by the motto 'Here For Good'.
   
Our ambition is to revolutionise the world of education, increase student employability and make a positive impact. We believe in the power of education to transform lives, and we put our people and students at the heart of everything we do. 
  
We offer a number of staff benefits from tuition reduction on courses offered at TUA and TC, discounted private health and discounted dining and accommodation experiences at our campuses.   

Ready to make your difference?
  
Join the Laureate Team by clicking “APPLY” now!
  
Closing Date: Sunday 8th September 2019
  
Laureate Australia reserves the right to remove the advert prior to the closing date listed. Applications will be reviewed as submitted.
  
If you have any queries regarding the recruitment process please contact our Talent Acquisition Team at yourcareer@laureate.net.au.  Job Reference Number: 2898479
  
To know more about future opportunities sign up for job alerts at jobs.laureate.net or follow us on LinkedIn.
  
Please note: All applicants require current and valid working rights for Australia.