Administration & Customer Service - Order Management team

Keegan Adams

Named one of 'Australia's 50 Best Places to Work' this innovative & funky company is looking to expand their Order Management administration team!

  • Excellent career potential in this thriving technology company
  • St. Leonards offices | Close to public transport | Award winning company
  • $50,000 - $55,000 + super
This Award Winning IT company is looking for an Administrator to provide hands-on support in their operations team. Based in St Leonards, our client has repeatedly been named in the top 50 Best Places to work.

In this fast paced, fun and high performing administration team you would be responsible for the collection, collation and quality assurance of key information required prior to processing orders.  You will be in constant liaison with other teams internally to obtain information relevant to the orders before cross-checking this information and processing through the database.

We are looking for a strong customer service individual who thrives on working in a busy and often demanding environment where you will be required to show your excellent multi-tasking skills! You must have a strong eye for detail and be confident liaising with a wide range of people. 

Duties:
  • Liaise with Internal and External Stakeholders to resolve Order Processing Issues
  • Coordinate with departments and customers regarding order status, shipping dates, prices, product availability and backlog orders.
  • Manage backlog of orders and transactions on a day to day basis
  • Manage own portfolio of vendors collecting and collating Orders and for processing.
  • Resolve post order issues
To be successful in this position you must have:
  • A friendly, outgoing individual with a background in customer service (retail advantageous)
  • Excellent data entry/accuracy with a strong eye for detail
  • Outstanding communication skills, both written and verbal, and the ability to communicate with people at all levels.
  • Flexible and committed approach
This is a varied and busy position. We are looking for a bright and 'switched on' candidate who enjoys being challenged and is able to work on their own initiative. 

In return for your hard work, you will be rewarded with a generous base salary, excellent career opportunities and a fantastic working environment with numerous company benefits.