Superannuation Operations Manager

Profusion Group

Join a leading industry super fund in a leadership capacity. Supportive and inclusive culture. Flexible work-life balance

  • Attractive remuneration package
  • Permanent full-time opportunity located in Sydney CBD
  • Join a leading industry super fund in a leadership capacity
Company Overview

Profusion is excited to be working exclusively with one of Australia’s leading and largest super funds in the hire of a ‘Superannuation Operations Manager’. Our client has embraced an ethos of putting members first and as such has seen fantastic growth over the past couple of years. This role is responsible for the leadership of the Member Administration Team. 

Role Overview
  • Monitor the administrations team service delivery and implement changes where necessary
  • Ensure the team act as a SME to internal and external stakeholders on a daily basis
  • Provide overall management support to the team to foster positive work practices
  • Implement with outsourced partners improvement initiatives to enable member services deliver efficiently
  • Maintain current FTC policies and operational guidelines to ensure fund Outsourced Providers delivers complying administrative services.
  • Oversee FTC outsourced relationships daily to facilitate the delivery of effective services
  • Manage and report on Outsourced Providers performance against the SLA, administrative trends, categories, issues and breaches to the Head of Member Administration Solutions to enable FTC Board’s reporting requirements to be satisfied
Skills & Experience
  • Minimum 8 years’ experience in superannuation administration
  • Must understand the Superannuation Industry Act 1993 and other relevant legislation to ensure it is applied correctly.
  • Knowledge of the superannuation industry, superannuation products, legislation and administration.
  • Demonstrated team management experience in the superannuation industry
What’s on Offer
  • A strong and exciting corporate culture, supported by inclusive leadership
  • Work for a great organisation with industry-leading employee engagement policies and practices as well as an Employer of Choice for Gender Equality (EOCGE).
  • A fantastic opportunity to lead your own team in a leadership capacity.
If you are looking for the right opportunity to advance your career within a great organisation, then forward your resume to Claudia Murphy using the 'apply now' button below.

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