Banking Administrator- Digital Bank

Profusion Group

Our client is looking for someone who is able to adapt to an ever-changing work environment and is passionate about retail banking.

  • Market leading salary package.
  • Sydney, CBD location.
  • Be an instrumental part of an exciting journey
Company Overview

Our client is a leading Neo Bank who is ambitious in assisting people with maximising their finances. Our client is seeking someone who is innovative, future-focused and eagerly wants to add value to the organisation’s growth.

Role Overview

As a Banking Administrator your key responsibility is to provide administration support for a range  of routine actions within the Banking Services team. Key duties include:
  • Accurately processing all requests within a timely manner.
  • Proactively following up and clearing items in suspense accounts daily.
  • Professionally representing the organisation when dealing with other Financial Institutions and Government Agencies.
  • Ensuring all work is processed within the agreed SLA’s and any breaches escalated promptly.
  • Ensuring reporting issues are immediately addressed and resolved within required time frames.
Skills & Experience

To be suitable for this role, the following characteristics are crucial:
  • Proven experience in working with Payments, disputes, direct entries , and/or NPP 
  • Experience with using Data Action will be advantageous.
  • Ability to thrive in a fast paced, ever changing working environments.
  • Have a curious and questioning mind
  • Effective written and oral communication skills.
  • High degree of numerical and written accuracy combined with the ability to work to deadlines.
  • Effectively manage conflict and issues to resolution.
  • Attention to detail, with strong organisation and problem-solving skills.
What’s on Offer
If working for a new age digital bank interests you as well as being part of the journey then this is the role for you!
Being a part of this experience will provide endless opportunities for career progression.
If you meet the required criteria and believe this is the role for you, please click on the ‘APPLY’ button or contact Sarah McGuinness on (02) 9240 6392.