Senior IT Support

FourQuarters

Troubleshoot, problem solve and offer technical guidance by providing level 2 and level 3 IT Support to internal stakeholders

  • Permanent role
  • Be a subject matter expert by providing level 2 and 3 support
  • CBD location
The company 
My client is a well-known Melbourne construction organisation with a long and prestigious history of excellence located in Melbourne CBD.

Your new role
You will be part of a small Service Desk team and report directly to the Service Desk Team Leader. You will be responsible for:
  • Providing hands on support of level 2 and level 3 systems, network and infrastructure related issues, and provide solutions for escalated queries.
  • You will support Windows 10, Office 365, Exchange online, One drive applications as well as infrastructure functions.
  • Microsoft SCCM supporting and updating SOE image and
    deploying windows update and application packages.
  • Ensure a health ICT environment by monitoring cloud services and the network.
  • Perform Disaster recovery tests.
What you will need to succeed.
  • Background and experience in working in a Service Desk environment. 
  • Experience Supporting Windows 10, Office 365, Exchange online, One drive applications.
  • Strong knowledge of Infrastructure, AD, SCCM, DNS and DHCP. 
  • Strong communications and stakeholder engagement. 
What you will receive
You will get the opportunity to work within an established organisation. You will receive great exposure to new technologies along with a competitive salary.

How to apply
If you are an experienced Senior IT Support professional and would like to have an open discussion about this role and also other vacancies within our team then please apply today.
  
About FourQuarters Recruitment
FourQuarters is a specialist boutique recruitment consultancy with offices in Melbourne, Sydney & Perth. We have specialist recruiters in Information Technology, Corporate Finance, Strategy, M&A and Accounting. With over 100 years of recruitment experience across the team, we have strong networks to draw upon for both our clients and contacts to leverage. Additional information and individual consultant profiles are available at www.fourquarters.com.