Stakeholder Engagement Advisor

Australian Rail Track Corporation

This position will provide high quality stakeholder engagement advice, planning, delivery and review for the relevant Sydney Projects.

  • Based in Surry Hills, New South Wales
  • Join a high performing multi-disciplinary team
  • Full-time fixed term contract until December 2023
About Us Australian Rail Track Corporation (ARTC) is a major national organisation responsible for managing infrastructure maintenance, capital upgrades and the movement of trains on interstate railway track across South Australia, Victoria, Western Australia, New South Wales and Queensland. ARTC is also delivering the $10 billion Inland Rail infrastructure project connecting Melbourne and Brisbane.

Be a part of a high performing team, where everything we do is inspired by a level of passion to make a meaningful impact – for our customers, our teams, and our stakeholders. Reporting to the Communications and Stakeholder Engagement Lead – Sydney Projects, you will be a key member of the team, supporting the implementation of best practice community and stakeholder engagement. This position is a full-time, specified term contract until December 2023.

The impact you’ll have
This is an exciting position, working collaboratively with the local community and stakeholders to strategically manage communications through planning and delivery of the Botany Rail Duplication and Cabramatta Loop projects.

Working within a high-performing Communications and Stakeholder Engagement team, your responsibilities will include, but not limited to:
  • Establish and maintain relationships with the community and stakeholders to allow ARTC to deliver on key projects.
  • Engage with councils, landowners, community and industry associations and develop or refine plans to support consultation and engagement.
  • Manage the approval of construction contractor communications materials and coordination of meetings, to ensure that communication and engagement liaison requirements are met.
  • Support delivery of a range of communications activities for internal and external audiences to support communication objectives for the project.
  • Support ongoing evaluation of communication and engagement throughout the delivery.
  • Identify issues, risks and opportunities and provide appropriate mitigation strategies.
  • Proactively identify opportunities and seek to resolve issues of reputation risk to protect and build the reputation of the project.
  • Manage community and stakeholder enquiries.
The talent you’ll bring We believe consultation and communication is paramount to the success of any project. If you thrive in a fast-paced environment, have a natural confidence, are a creative thinker with strong analytical and decision making skills and are driven by providing excellent community engagement then we’d love to hear from you.
Essential selection criteria
Coupled with the above attributes, to be successful in this role, you will possess skills and experience in the following:
  • Strong experience in stakeholder and community engagement, ideally within the infrastructure, or transport sectors.
  • High level verbal and written skills including the writing and delivery of strategies, plans and communications materials.
  • Highly motivated self-starter, with well-developed organisational and coordination skills with a demonstrated ability to determine priorities and manage tasks under pressure and to tight deadlines.
  • Ability to work with diverse internal and external stakeholders in politically sensitive environments
  • Demonstrated creative thinking and problem-solving skills, with a capacity to respond to and manage changing priorities
  • Drivers Licence – Class C.
If you have tertiary qualifications in Journalism, Communications, Public Relations, Environmental Science or the like and have experience working on large infrastructure projects in a highly regulated industry, this would be highly advantageous.

Desirable Selection Criteria:
  • Working knowledge and understanding of digital media and digital technologies to support community engagement.
  • An understanding of State and Federal Government planning and environmental planning policy, standards and requirements.
  • High level skills in Microsoft Office programs, especially Word and PowerPoint.
  • Ability to use digital software, such as InDesign, Publisher, etc
ARTC recognises that a talented and diverse workforce is fundamental to building a commercially strong and customer focused organisation so candidates with experience and perspectives that can contribute to our diverse workforce are encouraged to apply.

At ARTC, we attract, employ and develop people who share our values and are driven to help us deliver our business objectives. We strive towards providing a long-term future for the business and the individuals within it. Visit to view a range of benefits we offer to our employees.  

The Process As part of the recruitment process, you will be required to consent to a National Criminal History Check.  Appointment to the position is subject to ARTC's medical fitness standards relative to the position. ARTC is a drug and alcohol-free working environment.
To apply for this role, please submit a comprehensive resume as well as a brief covering letter (no longer than two pages) which addresses: 
  1. The reason for your interest in this role, and
  2. How your skills and experience suit the role.
Applications are to be addressed to Sophie LovettCommunications & Stakeholder Engagement Lead by midnight Sunday 26 January 2020.  

If you need more information about the position, please feel free to email on