Head of Planning and Performance - E&G 42


Be responsible for preparing strategic customer and data insights to uplift business performance and drive sustainable growth.

  • Challenger Telco passionate about brilliantly simple customer experience
  • Flexibility to get the right balance for what's important to you
  • Thrive in a company with a great working culture and great leaders!!
Vocus is crazy about customers. We’re also crazy about our people. We empower them to Do it. Own it. Love it and that’s why they choose to work for us. Here, it’s never just a job – We care about the impact we have, and that’s what connects us. Whoever you are, you'll fit right into our team of 1500 personalities. And as you help us disrupt our industry, we’ll support you to be ‘the best you’, at Vocus and at home.

What’s the Opportunity?

The Head of Planning and Performance will be responsible for preparing strategic customer and data insights to uplift business performance and drive sustainable growth, reports to General Manager, Sales Enablement, Strategy and Operations.  The role has 3 direct reports.
You will have solid leadership skills to build a high performing team, an exceptional business partner, strong sales operations experience with a speciality in sales performance, strong commercial disciplines, providing deep insights and recommendations, utilising your ability to think high for strategy, deep to get the details, and wide to think end to end.  You will interact with key customer stakeholders, internal leaders, business partners and external consultants, and be able utilise your exceptional influencing skills, all the whilst working to the Vocus values.
The role is can either be based in North Sydney or Melbourne Office.

What’s the day to day?

Prepare strategic insights and recommendations to improve growth opportunities for the business.
  • Support Board and executive level reporting requirements.
  • Drive annual planning cycle for Enterprise & Government business including detailed support on planning activities across Sales, Products and Marketing.
  • Deliver meaningful metrics to business and sales leaders to uplift business performance.
  • Lead data quality programs and uplift confidence in business performance metrics.
  • Customer segmentation strategy and model, portfolio design and targeting
  • Design, administration and governance of Sales and Partner commissions plans
  • Design the overarching Sales Analytics strategy into our Sales Technology Roadmap across Salesforce, Telflow and Tableau
  • Stream Lead, Salesforce Reimagined – Analytics and Commissions stream
  • Represent Enterprise & Government  on the Data Governance Council
  • Build a team of high performing individuals deeply connected to the business with strong analytical capabilities
What you’ll need to be successful:
  • Outstanding Executive Stakeholder Management skills
  • Bachelor or related degree
  • Strategic Thinker with an active eye to external market and economic trends
  • Strong strategy methodology and ability to logically construct recommendations driven by market and data insights
  • Deep commercial acumen
  • High attention to detail and ability to translate data into meaningful business insights and recommendations.
  • Leadership of geographic diverse teams
  • Data Science or Data Analytics experience
  • Experience with Tableau CRM
  • Demonstrated experience with designing and developing Sales and Partner commission schemes
  • NV1 Clearance would be an advantage to have or in the process of obtaining
  • Outstanding ability to influence executive leaders and across cross company structures
It’s a seriously exciting time to join Vocus and there’s even more to come. If you think you want to join us and be part of something great, do it and apply now!

The extra stuff we know you want to know
We know how to celebrate our wins and we know learning from our mistakes makes us better. We are all about flexible working and, hand on heart, we practise work life balance. We high five you on your work anniversary and give you a day off. We know time off is important for balance, so we have an option to buy more leave. We embrace your unique style and let you be a master of your own style with no dress code. This is just the tip of the iceberg, so jump on our careers site or LinkedIn to find out more!

Did I hear you say, “Who is Vocus?”
We are a challenger business in the Telco and Energy Industry. We listened to our customers and heard that they wanted more from a network, so that’s what we’ve given them.

  • We built the network thanks to our own team of highly skilled fibre engineers.
  • We own our network giving us easier, straightforward access.
  • We manage our network here in Australia out of our Melbourne offices.
We now have more than 20,000 km of fibre optic cable laid and operational throughout Australia, 5000 on-net buildings connected to our network.