Sales Operations Analyst - Melbourne (also posted Sydney)

Vocus Group

Process review, design and delivery - this job has it all. If you can do it, we say own it and love it!!

  • Join Australia's Challenger Telco in an exciting growth phase
  • Grow your career with us.
  • Do it. Own it. Love it.
We are a business who is crazy about customers. We use disruptive thinking every day to ensure that we are capturing every opportunity to deliver the ultimate experience to our customers and people. We empower our people to Do it. Own it. Love it and that’s why they choose to work for us. Here, it’s never just a job – We care about what we do and the impact we have, and that’s what connects us. 
We are growing our high performing sales team and are on the hunt for driven people who love to support our growing sales team and build a long-term successful career in sales!
You very important role will be to collect, analyse and report on sales related data in an ongoing effort to increase overall sales efficiency and productivity for the Wholesale sales team.
What you'll be doing:
  • Auditing current process and systems seeking out efficiencies and improvements to ensure that we do business better for our teams and customers.
  • Decision making and reporting on process and procedural improvement
  • Change management and implementation of new processes
  • Providing administrative support to the production of weekly, monthly, quarterly and yearly Sales statistics including Sales budgets, Sales forecasts, Sales expenses and variance reports.
  • Support sales teams with all Salesforce reporting, dashboards and providing general salesforce support to the sales team Support weekly, monthly, and quarterly sales analytics needed for the business, including Board Reports.
What you’ll need to bring to the table: 
Being awesome is a given, and so is getting stuck in and owning what you do. We’re also looking for:
  • Strong analytical skills and ability to understand lead indicators, sales cycles and KPIs, and provide feedback on trends and problems
  • A great command of the English language enabling board level reporting
  • Intermediate to Advanced Excel skills with ability to create reports, tables and visual dashboards at the highest accuracy level
  • Intermediate skills in CRM – Salesforce
  • Stakeholder management skills, with the ability to influence senior managers and peers, whilst driving outcomes
  • Broad knowledge of work processes and quality system requirements.
  • Knowledge of importance of process and sound commercial practice and a broad knowledge of work processes and quality system requirements.
  • Tertiary qualifications in business, finance or related qualification
It’s a seriously exciting time to join Vocus Group and there’s even more to come. If you think you want to join us and be part of something great, do it and apply now!
The extra stuff we know you want to know
  • We know how to celebrate our wins and we know that learning from our mistakes makes us better.
  • We are all about flexible working and, hand on heart, we practise work life balance.
  • We high five you on your work anniversary and give you a day off.
  • We know time off is important for balance, so you’ll have an option to buy more leave.
  • We embrace who you are and let you be a master of your own style – there’s no dress code.
This is just the tip of the iceberg, so jump on our careers site or LinkedIn to find out more!
Did I hear you say, “Who is Vocus Group?”
  • We are a challenger business in the Telco and Energy Industries. We listened to our customers and heard that they wanted more from a network, so that’s what we’ve given them.
  • We built the network thanks to our own team of highly skilled fibre engineers
  • We own our network, so we have easier, straightforward access
  • We manage our network here in Australia out of our Melbourne offices
We now have more than 30,000 km of fibre optic cable laid and operational throughout Australia, 5000 on-net buildings connected to our network.
Have we got you excited? Jump on our website to learn more about Vocus, our Australia Singapore Cable and our journey.