Central Support Operations Consultant

Accountancy Options

Are you a consultant keen to play a part in helping people live longer, healthier, happier lives? This is your chance! Customer focused communicators

  • An opportunity to make a difference to people's welfare and healthcare
  • Work with Bupa - live by their values and begin to build a rewarding career
  • The customer comes first - put your admin and service skills to great use!
ADF Health Services Contract provides integrated and seamless end-to-end health support to 85,000 Australian Defence Force (ADF) personnel across 59 facilities. 

The extensive services to ADF Personnel include, but are not limited to, occupational healthcare, dental, mental health, occupational rehabilitation and psychology services.
Add on to this Bupa services such as pathology, imagery and radiology, allied health and a variety of specialists - ADF Personnel really are in the best hands in terms of welfare and healthcare. 

Providing the backbone to this wide scale project will be a team of strong willed, hardworking, driven Central Support Operations Consultants ready to support the project from commencement. 

RESPONSIBILITIES include;
  • Assessing and processing bookings 
  • Claims assessment and file administration
  • Diary, mail and email management
  • Booking and enquiry support, managing both inbound and outbound calls
  • Point of contact for both customers and providers 
REQUIREMENTS for this opportunity are;
  • Australian Citizenship is essential
  • Substantial experience in a high-volume processing role
  • Exceptional customer service focus
  • Positive work ethic and strong interpersonal skills
  • Exposure to work within a contact centre
  • An ability to multitask and meet deadlines
Ideal APPLICANTS for this role would be;
  • In line with Bupa’s values – passionate, caring, open, authentic, accountable, courageous and extraordinary
  • Driven, collaborative workers who enjoy dynamic roles
  • Natural communicators and problem solvers
  • Able to turnaround work in line with company expectations
Following successful background checks these roles are due to commence ASAP.

Are you keen to play a part in helping people live longer, healthier, happier lives? This is your chance.

Click APPLY today to send us your latest resume, and if shortlisted you will be contacted.