Ecommerce Manager

Hassett People Solutions

Australian-owned fashion retailer seeking analytical Ecommerce Manager to help this omni channel business continue to grow their online footprint.

  • Strategic & technically-savvy Ecommerce professional wanted to join 'the family'
  • Inner Northern CBD Suburbs Location
  • $150k + super
Our client is a privately-owned Australian fashion retailer & manufacturer. In a pre-Covid world they had already started to invest in growing their online presence (which was a great move!) and they are currently seeking an experienced Ecommerce Manager to join their Digital team to continue this momentum.

The role, which reports to the Head of Digital & has 3 direct reports, will be responsible for accelerating growth and looking at continuous improvement/best practice projects to continue the diversification of this increasingly omni-channel business.

The responsibilities of this role are as follows:
  • Driving and owning Ecommerce top-line sales performance;
  • Owning and driving commercial performance of the website;
  • Monitoring & improving the CX/UX of digital assets (mainly website), focussing on increasing traffic, conversion and customer satisfaction;
  • Reporting, analysis and insights at C-suite & board level;
  • Leadership - upholding the company's values and mentoring the Ecommerce/performance marketing team.
The key skills & experience required for this role are as follows:
  • Demonstrated experience and record of performance growth in an eCommerce management role;
  • Demonstrated success in delivering digital performance and online sales growth by driving the online path to purchase and digital roadmap;
  • Superior analytical performance and optimisation understanding that drives online performance and online channel sales growth;
  • A strong passion for technology whilst understanding the commercial drivers of a large fashion Omni-channel trading organisation;
  • Technical knowledge and understanding of market-leading eCommerce platforms and common eCommerce plugins - Saleforce Commerce Cloud experience is preferred but not essential;
  • Experience in driving cost-efficient conversions through digital media including SEM, SEO, and affiliate marketing;
  • Strong business judgment and decision-making skills; ability to identify, prioritise and deliver high impact initiatives;
  • Fulfillment strategies, analytical and numerate skills;
  • Excellent communication skills and a wiliness to engage effectively across the business;
  • Previous experience in leading and motivating a team is essential.

Please note that Hassett will never request personal documentation as a part of the application process.