Sales Consultant

Winning Appliances

Join the amazing Victorian Flagship showroom team, if you're passionate about delivering amazing customer experience then we want to hear from you!

  • Great location in our Victorian flagship location!
  • Join a growing business, lots of progression opportunities
  • National award winning business, we are the best at what we do!
We are currently looking for a passionate Sales Professional to join our Richmond Flagship Showroom team.

About us

The Winning Group isn't just a retail business as you might know us; we are a multi award winning, 113 year old, fourth generation multi faceted family business, encompassing our logistics, retail, e-commerce and technological arms of the ‘Winning Service’ we continuously deliver to our customers. We uniquely showcase kitchen and laundry unlike any other retailer in the country, and the focus of our contemporary stores is to provide customers with a world class shopping experience.

For many of our customers, visiting our retail stores is an exciting moment - whether they be designing and building their dream home or upgrading their current appliances to something special.

About the opportunity

As a Product Experts in our showroom, you will tailor each of your interactions with our customers to deliver an unforgettable experience. With each customer walking out with a smile on their face. By spending the time to discover exactly what their needs are, our Product Experts are able to inspire each customer with a passion for our premium products to suit exactly what they want.

Key responsibilities and duties:
  • Building relationships with new customers;
  • Maintaining ongoing relationships with existing customers to ensure smooth delivery of their projects - this might include liaising with their builders, architects and designers to alleviate the stress from our customers;
  • Daily development sessions to keep you on top of your product knowledge and selling skills;
  • Achieving sales targets;
  • Following up and ensuring all customer enquiries are resolved to the absolute satisfaction of the customer; and
  • Establishing and maintaining good working relationships with Architects, Designers, Cabinet Makers to initiate and develop sales opportunities.

The ideal Winning candidate is..
  • Personable with a vibrant and engaging personality;
  • Passionate to deliver the highest levels of customer service - experience in a high end or luxury retailer being desirable;
  • Experienced in a sales focused environment, with a knowledge of white goods or electronics being beneficial;
  • Exceptional communicator, both written and verbally;
  • Immaculate presentation; and
  • Flexibility to work non-traditional hours, including weekends and public holidays.

What makes us different
  • You will be part of a supportive and engaging team that is focused on offering the best customer experience;
  • We nurture and develop our internal talent;
  • We value your ideas, you will be encouraged to give your thoughts and suggestions;
  • We are interested in growing your career - it's not just about owning the role you are working in today, but building your future and developing your skills;
  • You will really be part of a family - we are a family-owned and family-run business; and
  • We win awards - Successful Family Business, Customer Service, Best Brand Evolution...the list goes on!