Business Analyst - Digital, Customer Experience, CRM

PMWorks

Large healthcare co require Business Analyst for a large digital/CRM program. 6-12 Month Contract - Immediate Start Sydney!!!

  • Leading Healthcare Co With Extensive Operations!!!
  • Fast Moving Digital Transformation/CRM Program!!!
  • 6-12 Month Contract - Immediate Start Sydney!!!
Our client, a large healthcare organisation, with extensive operations, is currently engaged in a complex digital transformation program to enable enhanced customer experience and interaction, digital marketing and digitisation of information.
A Business Analyst is required to join the client’s team to engage with the business in order to facilitate workshops, gather functional requirements, model and verify the requirements for subsequent implementation on the client’s CRM system.
This is an excellent opportunity for a consultative Business Analyst with sound knowledge and experience, a team player who can engage and communicate effectively with business stakeholders.
The ideal candidate should have at least 3 – 6 years experience as a Business Analyst. Domain knowledge in healthcare is advantageous as is experience with CRM applications.

Skills and experience required:

• Business Analysis
• Workshop Facilitation
• Stakeholder Engagement
• Business Requirements Gathering
• Process Modelling and Improvement
• Data Modelling
• CRM - Salesforce
• Workshop Facilitation

If you have previous business analysis experience on Salesforce business and technology projects with advanced stakeholder engagement, team working and communication skills then we want to hear from you.

Please click on the apply button or call Amit Banerji on 0416 027 161 for a confidential discussion.