Desktop Support 2IC

Mansell Taylor Consulting Pty Ltd

2IC Desktop Support, Great opportunity to join a large enterprise ICT environment, Friendly team, Apply Now, Southbank location

Great opportunity for an experienced Desktop Support professional that is seeking the next step in their career. As 2IC to the Team Leader, you will provide support to users and will be the escalation point for a small team (2 staff).  We are seeking someone with exceptional communication skills and a friendly and engaging demeanor.

This role will require the following skills:
  • The 2IC will work closely with the Team Lead to coordinate resources within the team to ensure service delivery is consistently exceptional
  • Project assistance
  • Provide after-hours support by participating in the On-Call Roster.
  • Good verbal and written communication, including technical documentation skills
  • Ability to follow document standards and change management procedures;
  • Minimum of 5 years’ experience in supporting Windows desktop environments, focusing on Windows 7 or Windows 10
  • Understanding of network hardware and concepts including Switching, Routing, Firewalls and VLAN’s.
Desirable Qualifications or Training
  • MCSA or MCP
  • Relevant hardware and software training and certifications
To be considered for this position you must possess a driver's license and the ability to work fulltime in Australia without restrictions. 
For further details please contact Jelissa Taylor on 0415430303.