Level 2 Desktop Support

Mansell Taylor Consulting Pty Ltd

Exciting opportunity to join a large commercial employer based in Deakin. Lv 2 IT Support, friendly and customer focused IT professional required

Great opportunity to join a large commercial organisation with a large enterprise ICT environment based in Deakin.  

Essential Skills
  • The ability to work with minimal supervision within a customer-focused virtual team;
  • Very good Timekeeping skills, showing initiative and enthusiasm in your role
  • Well-developed verbal and written communication skills
  • Experience in fault resolution of hardware including but not restricted to Servers, Switches, PCs, Terminal Servers, printers and Printer Servers;
  • Experience in fault resolution of software issues including but not restricted to Microsoft operating systems and a variety of desktop applications;
  • Experience in the resolution of network faults;
  • Minimum of 2 years’ experience in supporting Windows desktop platforms;
  • Experience with the deployment of Active Directory and Enterprise mail clients
  • Understanding of TCP/IP based networking protocols.
Responsibilities:
  • Provide second level support for tickets.
  • Install, configure and maintain network devices including but not restricted to PCs, Printers, Print Servers, Terminal Servers, laboratory machine interfaces, Switches, and application software.
To be considered for this role you must possess the right to work in Australia, you must also hold an open drivers license. For further information please contact Jelissa Taylor on 0415430303.