APPLICATION SUPPORT ENGINEER (JAVA & SQL)

Talentpool Recruitment

This is a great opportunity to work with one of Australia's leading E-Commerce businesses as they embark on their Digital Transformation Journey!

  • Permanent Opportunity - 130k PACKAGE
  • Western Sydney Location - 1 Day WFH
  • Java & SQL Focused
THE ROLE

This is a hybrid role focusing on Systems Support & Software Development. 

To succeed in this role, you will come with strong SQL skills and some commercial experience with Java development. 

In this role, you will be responsible for providing exceptional value to the business's customers by delivering a high level of System Support.

Responsibilities
  • Take ownership of the System Support Activities for the company's internal users and customers across multiple systems
  • Provide 1st & 2nd level technical systems support in the business
  • Escalation of key issues to relevant individuals where necessary and required
  • Follow system support issues through to resolution
  • Liaise with third party partners and suppliers where required
  • Transition manual procedures (e.g. fragmented SQL, CLI scripts etc.) to consolidated workflow and system automation scripts / tools / procedures to gain operational efficiency
Required Skills
  • A minimum of 4 years of systems support experience - supporting customers and internal users in a fast-paced environment
  • Experience working with a range of distributed systems will be key
  • Experience creating and maintaining support processes and procedures documentation
  • Experience with programming languages, ideally Java and/or scripting languages
  • Experience with API integration projects
  • SQL experience will be key here
  • JIRA, Confluence and Jira Service Management will be highly desirable