Senior Customer Insights Analyst - 12 Month Contract

Talent Insights Group

Great opportunity to work in a strategic insights team in a cutting edge data science and advanced analytics environment

  • Long Term Contract - 12 months Plus
  • Daily Rate / CBD Location
  • Work with some of Australia's brightest data scientists and insights teams
Amazing opportunity to work on one of Australia's well known brands which which has a large and well established team of data science, analytics, insights and campaign professionals. 

Working with an Insight team, you will conduct deep dive analysis to understand how customers engage with their different partnerships brands products/services. You will perform campaign optimisation and project related insights.
  • Lead the strategy, design and testing of analytics implementations.
  • Transform analytical output into actionable insights, build clients materials, and engage clients throughout the process (scoping to delivery)
  • Respond to ad-hoc analytical requests from internal stakeholders
  • Ensuring quality control and oversight of reporting outputs.
  • Responsible for providing campaign insights to increase incremental sales and optimise campaigns to improve SCR of campaigns.
  • Working with marketing teams to create a strategy to improve targeting of BTL campaigns and increasing their return per contact by doing deep dive into campaign performances.
Skills required:
  • Advanced skills in Excel, SQL querying and relational databases are essential
  • R or Python are highly regarded 
  • Preferred knowledge of statistical modelling tools and techniques e.g. segmentation, propensity models
  • Tertiary degree in Mathematics, Marketing, Statistics, Computing or related analytical field
  • Understanding of online infrastructure e.g. cookies, tags, ad serving 
  • Good knowledge of Australian marketplace
  • Flexible, ‘can-do’ attitude; eagerness to learn new things and get involved in whatever required
  • Capable of managing and prioritising a number of competing tasks for different departments
  • Strong interpersonal, communication, problem solving and time management skills.
  • Excellent organisational and communication skills - both written and verbal.
  • Ability to work under pressure, prioritise tasks & meet deadlines.
  • Strong influencing skills with ability to effectively liaise at all levels of the business
If this sounds like a role for you please hit apply or get in touch - john@talentinsights.com.au