Customer Service Agent QFA qualified

Stirling Andersen

Eirkoo is recruiting for a QFA qualified Customer Service Agent on a permanent basis for a Financial services company based in South Dublin

Eirkoo is recruiting for a QFA qualified Customer Service Agent on a permanent basis for a Financial Services company based in South Dublin Our client is seeking an energetic candidate with good administration skills. Strong interpersonal skills with a good telephone manner and a passion for customer service.

Key Duties and Responsibilities
  • Providing best in class customer support to new and existing customers
  • Arrange and conduct appointments with new and existing customers
  • Provide administration, paraplanning and sales support 
  • Seek out new company business
  • Maintain professional development through tutorials and webinars
  • Ongoing CRM management
  • General administrative duties
  • Liaising with various teams within the company
  Ideal Candidate
  • QFA qualified or working towards this
  • Previous customer service experience
  • Experience working in a target-driven environment
  • Excellent PC skills and proficiency in email, internet, Microsoft Office – Word, Excel & Outlook.
  • Familiarity with CRM systems
  • Strong attention to detail
 Salary is €25,000 - €30,000

If you are interested in this position please send me across a copy of your CV.  Or to hear more information please contact Claire on 01 699 1512 for a confidential chat