Parts Supervisor - Rockhampton Warehouse

Hastings Deering

An exciting opportunity for a capable, highly organised, and efficient Parts Supervisor to join our Parts Department based in Rockhampton.

  • Working Monday to Friday
  • A rewarding career with diverse opportunities
  • A competitive remuneration package
About the Role
We currently have an exciting opportunity for a capable, highly organised, and efficient Parts Supervisor to join our Parts Department based in Rockhampton, Reporting directly to the Parts Manager. The primary function is to oversee the Rockhampton Parts warehouse operations, ensuring safety, customer service and support for Caterpillar equipment is upheld.
In this varied and interesting role, your key responsibilities will include:
  • Working Monday to Friday
  • Communicate, demonstrate and ensure commitment to oneHD vision and values and operational priorities
  • Build and maintain customer relationship – recognise and report possible opportunities, minimise and eliminate points of friction and resolve or escalate disputes promptly
  • Provide cost effective support representation/relations for Caterpillar Equipment
  • Maintaining good communication and working relations within the business centre, the company and customers
  • Maintain parts systems functions
  • Parts Personnel Supervision
  • Align goal setting, work plans, budget & resource allocation with plan & group/organisation goals
  • Ensure safety management systems are implemented and monitored for the team
  • Ensure team members have clear, current and measurable goals and objectives
  • Ensure investigations for incidents are proactively managed and resolutions are achieved within designated timeframes
  • Maintain strong communication and working relations with internal and external stakeholders
  • Provide regular team briefings, 1:1 coaching and individual development plans to enhance team
About You
You will bring the following skills and experience to the role:
  • Minimum Five years’ experience within warehousing or a similar role
  • Significant exposure to customer service in the warehousing and distribution industry
  • Previous industry experience in heavy machinery, mining, building or construction
  • Demonstrated ability to adapt in a changing environment with a high level of accuracy, efficiency and prioritisation
  • Intermediate computer skills working with Microsoft Office, Excel, systems and data bases
  • High level of motivation and confidence with strong interpersonal skills along with a focus on customer service
  • Proven stakeholder and customer engagement with a high degree of confidentiality, professionalism and confidence
About the Benefits
Hastings Deering offers a wide range of benefits including:
  • A rewarding career with diverse opportunities
  • Paid parental leave options for primary (13 weeks) and secondary carers (1 week)
  • A competitive remuneration package
  • Salary Continuance Insurance
  • Employee Assistance Program for employees and their families
  • Discounts on private health, vehicles, travel and more
  • A culture of inspiration, innovation, collaboration and execution
  • Ongoing training & support to further your career
Enquiries: Please call Recruitment Partner, Meraine Ford 0749 520 704
Applications Close: Friday, 20th September 2019
To Apply: click on apply button
More info:
Current staff members are required to advise their line managers before applying for this role. 
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Every day, thousands of people come to work at Hastings Deering and every time they walk through our doors, we want them to know how valued they are. Our Flexibility and Inclusion program, ‘Together as One’, is designed to create a diverse, inclusive and powerful workforce where all our people feel like they belong and we welcome applications from people of all backgrounds.