Administration All Rounder

Back In Motion Health Group

Do you have the perfect mix of an engaging personality & great attention-to-detail? Are you confident to ensure the smooth running of a busy practice?

  • Be the critical link between practitioners and clients
  • Contribute to the growth of our practice
  • Part-time role with a varied workload to expand your skills & drive your career

ABOUT US

Motion Health Beehive / The Sports and Pain clinic is a long-established practice that is supported by an energetic and committed team of 7 members. We are looking for someone who is passionate about providing excellent customer service in the health care setting and wanting to advance their career in administration.

The Motion Health Group has over 100 locations across Australia and New Zealand, with a team of more than 550 staff who are committed to being significant in the lives of others through clinical excellence and empowering optimal lifelong physical health. Finding like-minded individuals, who are passionate about making a difference, is paramount to our success.
  

ABOUT THE ROLE
  
Motion Health Beehive is on the hunt for a part-time administration team member.  If you’re someone who is enthusiastic, has great attention to detail and has prior experience in customer service this could be the role for you. 

This part time role consists of up to 27 hours per week with the potential to increase, as available.  Applicants must be available to work across the hours of 8am – 1/2pm on weekdays.  Flexibility to pick up ad-hoc shifts to ensure our Physiotherapists, Doctors and Acupuncturists have appropriate support is also required. There is opportunity for promotion to Practice Manager for the right candidate.
  
  
DUTIES/RESPONSIBILITIES
  • Providing outstanding customer service to ensure every client has a positive and meaningful experience during every visit
  • Building relationships with clients and referrers
  • Schedule appointments and process payments
  • Handle enquiries and minimise cancellations
  • Manage practice diary with efficiency
  • Perform general office tidying and cleaning
  
SKILLS/EXPERIENCE
  • A desire to learn in a fast paced role, with a wide variety of tasks involved within the position
  • Extra-mile attitude and customer-service focus
  • Prioritisation and task management skills
  • Receptive to feedback
  • Self-management and teamwork skills
  • Well spoken and presentable
  • Able to build rapport quickly
  • Excellent attention to detail
  • Previous Medical/Allied Health practice experience preferred (physio, chiro, osteo, medical centre, etc – including an in depth understanding of ACC, Medical billing etc)
  • Availability to work a flexible roster between the hours of 8am and 1/2pm Monday to Friday
  
CULTURE
  
We have a strong workplace culture and enjoy working together because of this. We are warm and friendly and enjoy social events whilst still maintaining our commitment to working hard and providing exceptional care for our clients. We look out for each other in a supportive way, challenge each other, strive for excellence and don’t settle for mediocrity.


BENEFITS

All staff have access to subsidised Physiotherapy and Acupuncture at our practice. Opportunities exist for career progression, increasing your hours as available and promotions within the scope of the role. We have continued Professional Development across our network with an annual National Symposium and additional Professional Development undertaken in-house.
  

CALL TO ACTION

To apply, please submit your application, including CV and cover letter, in person at Motion Health Beehive / The Sports and Pain clinic, Bowen House, 74 Lambton Quay, Wellington. Our friendly receptionist staff look forward to meeting you anytime between the hours of 8am – 6pm Monday – Friday.