Customer Service Co-Ordinator

Talent Lister

Challenge, responsibility, diversity, a great team and ongoing development in a rapidly growing market leader - what more could you ask for?

  • Trusted market leader
  • Positive team environment - growing company
  • Diverse, interesting and challenging opportunity

Looking for an exciting customer service opportunity that provides challenge and responsibility? Are you comfortable on the phones with clients providing great customer service whilst at the same time liaising with field technicians to ensure our service is awesome.
  
Bittn Pest Control is currently in the process of recruiting for a customer service coordinator to join the team and assist the business during a strong growth phase. It’s an exciting time for the business and we’d love you to join along for the ride!
  
About Bittn

Bittn is currently one of the fastest growing pest control companies in Australia. 

With a new age approach to what has typically been a traditional industry, Bittn delivers high-end pest control services to residential, construction and industrial markets right across South East Queensland.

While there are a million-and-one pest control companies out there, you’ll find Bittn different. Located in a prestigious building in the heart of Surfers Paradise, Gold Coast your work environment could want for nothing less

Skills & Experience
  • Customer service experience of 12-18 months is absolutely necessary.
  • Strong internal and external customer support.
  • Experience with appointment setting and job scheduling is beneficial.
  • Ambition to learn and grow quickly in a young and developing company.
  • CRM experience
  
The Role
  
  • Working as part of a high performing and busy team.
  • To provide exceptional customer service throughout all points of contact.
  • Dealing with incoming customer bookings and appointments
  • Working with the field team to ensure a high quality of service
  • Contracts administration
  • Various daily actions to ensure the smooth running of our operations centre
  
Ideal Candidate
  
  • Has proven success in phone-based customer service.
  • Is customer service driven.
  • Is resilient individual with a good sense of humour
  • Lives close to Surfers Paradise
  • Works well in a team environment
  • Is reasonably tech savvy and procedure driven.
  
Confidential applications via email to careers@bittn.com.au