Level 1, 2 and 3 ICT Support Technicians

Monica Clare Recruitment

Join a dynamic, professional team, with ongoing career development opportunities for Level 1, 2 and 3 Service Desk Technicians

  • Modern office, opposite the beach
  • Competitive salary above market
  • Ongoing internal and external training for career development
Our client is an IT solutions provider, with a focus on cloud service solutions. With over 30 years behind them they are leading the market on the Central Coast with their very own cloud-based infrastructure.
Due to growth, we are now looking for Level 1, 2 and Level 3 Service Desk Technicians to join the team in their Newcastle office. With a focus on collaboration and developing their team, we are looking for motivated and engaging candidates.
  
You’ll be responsible for:
  • Identifying and troubleshooting client software, hardware & network issues
  • Providing ICT and system support for clients
  • Assist the configuration and install of servers and IT equipment
  • Providing advice and solutions via phone and in person 
Essentially you:
  • 2 years’ + experience in a similar role
  • Sound knowledge and experience working on and troubleshooting Windows server, Microsoft operating systems, PC software apps & Office 365
  • WAN & LAN Infrastructure experience
  • Network Administration/Support experience 
What’s in it for me?
  • Internal Training provided and relevant external training reimbursed
  • Fully stocked kitchen
  • Gym Membership
  • Quarterly team events
  • Bonuses and incentives
Next steps:
If this sounds like the opportunity you have been waiting for then apply today. Please include your current resume as well as an expression of interest speaking to this opportunity.
If you have any enquiries outside the information presented above, please feel free to reach out to Alison Slater on 0448 431 486 or Kylie Ellis on 0405 127 227.

Monica Clare Recruitment supports their employees and wider community by building an inclusive, culturally capable and diverse workforce.  We welcome applications from people that identify with a disability, LGBTIQ+, refugees, Aboriginal and Torres Strait Islander or that come from culturally diverse backgrounds.
  
Monica Clare strongly believes in dismantling barriers faced by minority groups. We embrace opportunities to contribute, learn and educate so that the experiences of our clients, candidates and community are fair, equal and respectful.
  
We acknowledge and pay our respects to the Traditional Owners of the land on which we work and live. We pay our respects to the First Peoples of this country, their culture and Elders past, present and emerging. We recognise that this land was and always will be Aboriginal and Torres Strait Islander land because sovereignty was never ceded.