Patient Services Manager

Healius Limited

Experience Receptionist required for our modern and innovative IVF Clinic in Sydney. This is your chance to be part of company making a difference!

  • Permanent Position
  • Modern & Innovative IVF Clinic Located in Sydney CBD
  • No two Days Will Be The Same - Fast-Paced Team Environment
An opportunity exists to establish yourself within an innovative IVF unit in Sydney CBD. We are looking for an experienced Receptionist/Administrator to join the team on a full-time basis. Reporting directly to the IVF Operations Manager, this role involves delivering exceptional customer service, liaising with medical professionals and general administrative duties. The successful applicant will be enthusiastic, confident and organised. You will have the ability to multi-task to meet IVF practice expectations.
Duties would include:
  • First point of contact for patients both face-to-face and over the phone such as assisting patients with IVF enquiries, booking and queueing patients, scheduling and confirming appointments.
  • Ensuring patient information is recorded accurately.
  • Providing administrative support as needed including photocopying, compiling and transferring patient files, scanning and assigning patient documents, open and / close the clinic as well as attend to general housekeeping.
  • Providing administrative services to Healthcare Professionals including scanning, batching, and contacting patients on behalf of the Healthcare Professionals.
  • Ensuring the reception is clean and presentable at all times.
Experience & Attributes
  • Previous reception / administration experience is essential
  • Fertility experience is an advantage
  • Excellent time-management skills
  • Works effectively in a team
  • Develops and maintains positive working relationships with Healthcare Professionals and colleagues.
  • Excellent organisational, interpersonal and communication skills
  • Knowledge of PracSoft and Baby Sentry (preferable) 
Don't miss out on this exciting opportunity. Well-developed career opportunities for the right candidates. APPLY NOW!

If you want to make a real difference at Adora Fertility and feel that you have the skills and know-how for this important role, we’d love to hear from you. Please email your CV and a covering letter outlining your suitability for the role to: