Program Manager

MTP Services

Program Manager with strong experience in ICT strategy, service delivery and management of senior internal / external stakeholders. Baseline Cleared

MTP Services provides IT Contracting and Professional Services to the Australian Market. Join a talented team and work in a culture that fosters an inclusive and flexible work environment, offering opportunities to grow and contribute to the company.
 
The Program Manager is responsible for planning and managing the delivery of the various projects within the program.  The technical project delivery may be through either the Agency’s shared service provider (Service Australia), other third party vendors or directly via OCIO technical staff.    

Duties include some or all of the following:
  • Drive the Strategic direction of the assigned program and provide strategic oversite of the overall program of work being undertaken.
  • Drive program delivery through project managers, external vendors and internal resources to deliver robust ICT solutions to enable core elements of Agencies Strategic Plan.
  • Establish a collaborative working culture and environment within the OCIO project team, business team and other third party vendors as required.
  • Establish effective working relationships with project sponsors and relevant business teams to ensure smooth implementation and effective engagement in project delivery.
  • Plan and manage periodic program, project and stakeholder review meetings (as per agreed communications and governance models) to ensure up to date communication of program and project status.
  • Ensure all projects are appropriately planned including agreed project scope, business requirements and acceptance criteria
  • Manage the completion of projects, delivering to agreed requirements, cost, timescales and quality.
  • Identify, assess and manage project dependencies, risks and issues and escalation appropriately as circumstances dictate.
  • Develop and maintain realistic program schedules and resourcing plans for the whole project lifecycle
  • Provide regular and accurate reports to stakeholders including the Strategic Projects Branch Leadership, ICT Committee and CIO as required by circumstances and the project communications plan.
Essential experiance 
  • Demonstrated minimum of ten years’ experience working as a Program Manager delivering enterprise business application-based solutions via technology providers
  • Demonstrated experience in managing program delivery using a matrix resource pool of external vendors and internal (project managers, architects and business analysts).
  • Demonstrated experience managing system integrators.
  • Demonstrated systems delivery experience working in multi-disciplinary teams in Agile and similar methods to co-ordinate and assure systems delivery outcomes.
  • Demonstrated experience in preparing and presenting program and project delivery strategies, plans and governance activities to diverse groups including business, technical management and testers.
  • Well-developed communication, influence and negotiation skills.

If you have any questions please contact Sally Dixon from MTP Services on 0450050252, or via email sally.dixon@mtpservices.com.au

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