Childcare Administration Assistant/Customer Service Representative

http://montessoriacademy.com.au/

Montessori Academy are seeking a full-time Administration Assistant/Customer Service Representative to join the growing Family Care Team.

  • 17.5% annual leave loading
  • Summer Hill location close to public transport and parking available
  • Staff discounts on Montessori Academy childcare
The Company 

Established in 2000, Montessori Academy is Australia's leading and largest provider of Montessori early childhood education for children under the age of six. Our vision is to provide our students with an early learning experience that prepares them, not only for school, but for life. With more than 20 campuses across Sydney, and many more in development, Montessori Academy provides excellent career development options, fantastic training and development programs, and a real opportunity to learn and grow. For us, excellence in education is a journey, and we're with you every step of the way. For more information see: www.montessoriacademy.com.au

The Role 

As an Administration Assistant, you are expected to be an active member of a team which provides high quality customer service that is consistent with the service philosophy, procedures and policies, and as per the National Quality Framework.
  • Customer relationship management
  • Answering phone and email enquiries with a high level of professionalism
  • Manage administration records and databases
  • Reconciling petty cash
  • Greeting all families and visitors
  • Liaise with families on administration issues
  • Provide administration support to the business
  
Essential Criteria 
  • Current Working with Children Check (or willing to obtain one)
  • First Aid Certificate or willing to obtain one
  • Ability to work independently and meet deadlines
  • Diploma or Certificate III in Children's Services (desirable)
  • Excellent written and verbal communication skills
  • Customer service and sales skills
  • Can-do attitude
  • Team player
  • Relationship-building skills
  • Complaints handling
  • Database management
  • Ability to multitask and meet deadlines
  
Benefits for the Right Candidate: 
  • Lucrative salary commensurate with experience
  • Excellent career advancement opportunities
  • Fantastic training and development programs
  • Supportive Management Team with a flat organisational structure
  • Strong focus on work-life-balance
  • Great company culture that is fun, professional, and supportive of all team members
Apply Now 

Think you have what it takes to join the Montessori Academy Team? We'd love to hear from you! In addition to your CV, a well-constructed cover letter addressed to the Human Resources detailing your relevant skills and experience and what separates you from your peers will position you favourably. To apply now please click through to our application. Alternatively, contact Human Resources at jobs@montessoriacademy.com.au.