Customer Service Officer

Mayday Recruitment

Customer Service Role with a twist! No-two days are the same | Based in Bondi Junction but travel throughout Australia | Work for a well-known brand.

  • Exciting travel component to the role
  • Extensive training provided
  • Step into the health insurance space
MAYDAY are delighted to be recruiting a fantastic permanent opportunity with a well-known Australian insurer, who would love a passionate Customer Service Officer to join their Bondi Junction based branch. This role will be pivotal to assisting customers with inquiries and providing an outstanding level of service.
What’s in it for you?
  • Work for a fantastic, well-known Australian brand
  • Permanent, Full time Role
  • $51,000 - $54,000 + super
  • Frequent travel to wonderful Australian locations
  • Be provided with exceptional on the job training
  • Great team culture   
What will you be doing?   
  • Providing on going support to customers who visit the branch
  • Tailor and up-sell packages that will support customer needs
  • Travel and provide on-going and ad-hoc cover at other NSW branches as well as interstate branches on an ad-hoc basis
  • Ensuring all insurance claims are processes correctly and in line with company policies
  • Cover absence within locate and state-wide branches
  • Other ad-hoc duties as required  
What experience would be great for this role?
  • Experience within a face to face customer service role, including retail or fitness
  • Excellent communication skills
  • A keen attitude towards travelling interstate
  • Love assisting customers to the best of your abilities
  • Great problem-solving skills
If this sounds like a role you would excel in, please click the link to apply with your most up to date CV or call Kelly Masson at MAYDAY Recruitment on 0283775616 if you have any questions.