Customer Relationship Manager

Farrow Jamieson

Relationship skills are key: Grow/create a team

  • Customer relationship management and business development
  • Business growth through excellent services and brand promotion
  • Career pathway mapped out: Growth will mean leadership
This is a unique Auckland based opportunity to join a market leading New Zealand iconic brand with a very proud history.  For almost 30 years our client has been the provider of choice for smart business leaders that value great alignment with their brand. This is a service driven business who operate at the high end of their industry and whilst their sector has seen much disruption in recent years, they have continued to provide a distinctive premium service to their loyal clientele and regular business travellers.
The Role 
The main purpose of this role is to promote the brand and services, growing existing customers and securing new customers. This is a role for a relationship builder and solution driven manager.  You will inherit existing relationships and key will be maintaining those whilst developing new relationships with Head Office key accounts and local businesses. The role involves the creation and implementation of a territory growth plan detailing customer engagements that will ensure the acquisition of new business and drive new revenue by demonstrating the value of the products and providing a personalized service. You will also have significant input with the business development strategy, working across all functional areas. As you grow business it is anticipated you will manage a small busy team.

Our perfect person will meet these requirements:
  • Prides themselves on their customer relationship management
  • B2B sales/business development and demonstratable business growth achievements
  • Strong strategic mind and proven business nous
  • The ability to work on your own initiative and work well in a team environment
  • Excellent communication, interpersonal skills: Highly motivated
  • You will see processes and systems as a plus:
  • Strong IT, Microsoft suite abilities
  • Attention to detail and an active learner with the commitment to do what it takes
  • Energy, positive nature, and an engaging, outward looking manner.
  • You love to do well and thrive on challenge
Head Office is in Auckland based but the business has a national network with offices in key cities. This is a great opportunity for a customer centric, relationship professional to join an established and iconic New Zealand brand.
Applicants for this position should have NZ residency or a valid NZ work visa, and must have a clean and current NZ drivers’ license.
To explore this interesting opportunity please apply to or call Robyn Goulevitch 021 960 393, or 021 841 857