Sales Ambassador Optus - Townsville

BIG Brand Influence Group

Work in a dynamic environment to engage with OPTUS customers and drive sales!

  • Optus staff discounts
  • Full product and industry training
  • Flexible Rostering
Brand Influence Group (B!G) is an experiential and innovative field marketing company providing end to end managed resource services; procuring, training, assessing and managing mobile Brand Influencers. We are B!G on people and currently coach and deploy 2,500 Brand Influencers across Australia and New Zealand.
As a Sales Ambassador, you will promote and offer tailored solutions to satisfy customer needs. These products may include Mobile Phones / Plans, Mobile / Home Broadband and Entertainment.
You will promote Optus at various shopping centre kiosks, pop up/retail stores and community events within the TOWNSVILLE region. 

Hours vary with up to 20 hours per week on offer.

Your roles and responsibilities include:
  • Confidently engage with customers as the first point of contact
  • Increase sales opportunities through the interactive promotion of products and services
  • Manage objections by actively listening and closing customer knowledge gaps
  • Provide exceptional customer service and have excellent problem-solving skills
  • Set-up/pack down and manage retail kiosks, pop-ups and collateral
  • Assist with maintaining Optus inventory and assets
  • An ability to work autonomously but with an overall team focus
Required experience and attributes: 
  • Have worked in customer-facing promotional or retail environments
  • Must be well presented, reliable and able to work variable hours and days
  • Be passionate about innovation, technology and entertainment
  • Confident in engaging and building a relationship with customers
  • Communicates well and is adept to understanding customer needs
  • A current Australian driver’s licence and own reliable transport
  • Travel is required with some overnight stay
At BIG, our people are the heart of our business. We attract BIG personalities bursting with talent and the appetite to make a BIG difference every day of the week. We nurture a culture of learning and friendship and it is reflected in our people and the relationships they build with our customers and each other.  

Please note we recruit based on attitude and potential.

If this sounds like you, APPLY now!
*only successful candidates will be engaged. 
Create Influence, Think BIG!