Customer Service Officer

LeasePlan Australia

We're on the hunt for someone with outstanding customer service skills to bring their enthusiasm to our great team. Are you the one we're looking for?

  • Blended work from home and office
  • Fun and dynamic team
  • Lots of fantastic customers to work with
A little bit about us!

LeasePlan is the world leading vehicle and fleet management company, you may have heard of us! We operate a fleet of more than 1.8 million vehicles worldwide and provide our clients with the opportunity to outsource their fleet and the day-to-day management of their vehicles.

Be part of something special!

At LeasePlan we strive to give customers the experience they hope for. We want them to walk away and be amazed. Are you the person that people can come to for answers to their questions?  In this role you will be providing high quality customer support to knock the socks off our customers!
What will your day look like?

Every day will be different and engaging. You will need to love:
  • Multi-tasking!
  • Using your talents and customer centric drive to enhance the customer experience. We want to treat our customers with respect, empathy, and of course, caring about them
  • Thoughtfully and accurately handling enquiries via phone and email
What we are looking for?

We are looking for someone with heaps of energy who will gel with us all and bring a little bit of themselves to our team. You will need to:
  • Have an infectious positive attitude and an engaging style
  • Come from a customer service background
  • You love talking to people on the phone and building relationships with your customers
  • You are able to empathize with customers in a genuine way that lets them know you care about their issues
  • You’re a team player that can follow and lead as situations requires
  • You’re able to make decisions and solve problems
  • You have an ability to explain complex issues in simple terms

What’s in it for you? Why become part of the LeasePlan team?
  • We are a great bunch of people!!
  • We have fantastic customers and heaps of variety in our roles
  • We offer a competitive remuneration package
  • Flexibility to work partially from home under our current company protocols

PLEASE NOTE: resumes may be sent and interviews may take place prior to closure date for applications. To give yourself the best chance of selection, please do not leave your application to the application ‘close’ date. As a pre-requisite to employment, the successful applicant will be required to complete a pre-employment screening.

So, What's next for you?