Outbound Warm Sales

Optimal Recruitment Pty Ltd

Excellent opportunity to join an energetic team who want their customers to have an awesome experience. You will make people quite literally smile

  • Permanent Full-time Role
  • Based in Warriewood
  • Super friendly team

Our clients are an ambitious team that is changing the way people think about achieving a beautiful smile.  They offer an affordable alternative to the traditional orthodontist route.  With 80+ new orders a day they are on a steep growth path and have the opportunity for a dynamic, energetic sales consultant.  There is no cold calling customers have already made a down payment.

As a Sales Consultant you will be calling customers who have requested a state of the art product which provides professional braces at home at a fraction of the cost of orthodontists' fees.   The product is the fastest growing in tele-dentistry in the US, your customers will be excited about their sales journey and you will be there to help them along the way, by providing product, pricing and time frame technical advice.  

Daily responsibilities       
  • Calling customers to progress their orders 
  • Helping customer finalise finance
  • Liaise with suppliers and chase up orders
  • Liaise with the USA customer service team when required
  • Track customer journeys whilst ensuring that you are keeping the customer informed at all times
Experience/Skills needed:
  • Strong verbal and written skills.
  • Solutions-oriented, success-driven, approachable, and compassionate.
  • Calm under pressure. 
  • A strategic problem solver who stays focused.
  • An expert at navigating difficult conversations.
  • 1+ years of customer care or customer service experience. Health care experience is a plus, but not required.
  • Exceptional communication and interpersonal skills and a dedication to putting team first.  
You will have:
  • A great telephone manner
  • Experience in customer service
  • Ability to think on your feet
  • Accurate data entry skills
  • Team and customer centric attitude
If you have experience building rapport quickly with customers, can listen and handle objections, we would love to hear from you.  In return you will be working with an energetic team, in modern open plan offices.  With a good base salary there will be great bonuses if KPIs are met.  Other perks include drinks and team building one Friday a month.
Apply now or for a confidential chat call Julie on 02 8416 4181