Audio Visual Technician

Next Day Consulting

Based on the Northern Beaches, this is an opportunity to work with a growing FMCG company. Do you have technical appliance knowledge?

  • Do you have AV Appliance repair experience?
  • Have you conducted Fit For Use functions on AV Appliances?
  • Based on the Northern Beaches
The Role:
  
This role requires the testing of all AV products (current/proposed), to identify and ensure quality, ease of use and relevance to current market trends.  Further, the Fit For Use person is ultimately responsible for the reviewing the effectiveness of the design, manufacturing quality, and developing the supporting process/documentation required to deliver a good product that fits a customer's defined purpose.  
  
Duties and responsibilities:
  
The job responsibilities include, but they are not limited to the following:
  • Evaluation of new AV products that Sales Teams are looking to bring to market.
  • Adhoc requests to test all operation and function of AV ‘Final Sample /Production Sample’ against Instruction Manual and advise Artwork/Engineers/Sales/Service teams of changes required.
  • Documentation to be completed in relation to all aspects of Fit-For-Use functions for AV products.
  • Obtain information and feedback from Call Centre & Service Teams regarding new issues and faults they are receiving from customers or repairers on all AV products.
  • Product features and operation to be tested against factory provided instruction manual and order requirements.
  • Blog research for product comparison and the testing of competitor products/samples.
  • Identify required changes to Product Function documented and provided to Engineering/Factory.
  • Instruction Manual changes to be documented and to be provided to Artwork team.  Rewriting Draft instruction manuals into a logical flow and inclusion of missing feature details and instructions.
  • Training of Call Centre employees on the various AV products  
Who we are looking for:  
  • Preferably 3-5 years’ experience in AV goods/appliance repairs
  • Ability to prioritize with good time management
  • Ability to think on your feet and take initiative
  • Proficient computer skills
  • Excellent communication and interpersonal skills
  • A sense of pride and ownership of own work
  • Preferably has own transport
  • Mandarin speaking preferred
   Candidates must have the right to work permanently in Australia.**
  
Should you be interested in this role please send your cv via the Apply function or visit our website, www.nextdayrecruitment.com.au