Rehabilitation Manager

Procare Group

Unique opportunity for a State Rehabilitation Manager to join a leading national rehab services provider!

The Procare Group is a leading national insurance risk and solutions service provider with a strong and solid presence across all states. We are uniquely positioned in our industry as Procare’s services go beyond injury management and rehabilitation to include claims & risk, training, investigations and recruitment. This diversity contributes to our success and growth, providing real and exciting prospects for our staff in terms of work diversification, new opportunities and ongoing progression. We have solid, successful relationships nationally with key customers incl. major insurers & ASX 100 corporations.

Our business has been running for over 20 years, with the original owners still as passionate as ever about delivering for its people and customers. 

Following an internal promotion, we are seeking a Rehabilitation Manager to lead our growing NSW state and team.  This position is an ideal fit for an experienced rehab professional who is motivated and driven and would enjoy working as part of an extremely supportive wider national management team.
Reporting to the National Executive Manager, the purpose of the role is to:
  1. Establish and execute an ambitious strategic growth plan, working closely with our executive team.
  2. Drive operational performance deliverables for NSW, including customer performance outcomes, revenue growth and customer engagement
  3. Act as lead point of contact for our NSW Workers Compensation scheme insurer and agents.   
  4. Oversee the NSW management team’s day-to-day service delivery of our rehabilitation services, ensuring consistently timely, value-laden and customer focused service delivery.
  5. People management and development responsibility for our NSW management team.  
  6. Partner with national and state resources in customising and maximising efficiency and innovation in service delivery processes, supporting capability for growth.
  7. Drive innovation in our service lines and new products for NSW customers.
You will be part of a growing, dynamic and successful team, with a very positive team culture. The primary focus of this role is operational delivery for our Workers Compensation customers.
This is a full-time role based in our Alexandria Head Office.
We offer:
  • Thorough induction and phased handover from the current NSW State Manager;
  • Unique opportunity to lead a successful team;  
  • Excellent remuneration based on experience + benefits;
  • Excellent bonus incentives;
  • A genuine commitment to your work life balance;
  • Flexible working arrangements;
  • A genuine, supportive & friendly working culture and company ethos;
  • Based in an office easily accessible to public transport;
  • Discounted gym membership at our Alexandria site;
  • Work with prestigious clients incl. ASX 100 companies;
  • Ongoing opportunities as our company expands.   
About you (please address in cover letter):
  • Mandatory; Allied Health background – OT/EP/PT/Psychologist or Rehabilitation Counsellor with at least 5 yrs workplace rehabilitation experience;
  • Mandatory; +3 years people management experience in a NSW rehab or industry related business;
  • Strong, current NSW Workers Compensation legislation knowledge;
  • A genuine commitment to driving continuous improvement in service delivery and outcomes performance;
  • Commitment to maintaining and promoting the existing positive culture within our team;
  • Demonstrated ability to manage operational/financial requirements of a growing team and business;
  • Passion for delivering growth through building sustainable new partnerships; and:
  • A current Police Check (or willingness to obtain). 
We value work-life balance and cultural fit, whilst striving for an engaging and friendly environment oriented towards change, flexibility, performance and opportunity. 

Applications require a cover letter and resume.  For more information visit our website or contact Cheryl Metcalfe - National Recruitment Manager on 0413 900 463.

Applications and enquiries will be treated with strict confidentiality.