General Manager - Child Safety


Make a positive difference to people's lives. You will be organised and driven, with strong leadership skills and an ability to influence others.

  • Passionate about the work that you do with ability to influence
  • Develop and implement best practice in service delivery
  • Want to work in an organisation that has a Fantastic culture
Are you a Dynamic Leader of People?

This exciting opportunity is available for Southern Cross Support Services (SCSS), preferably in our Bundaberg Head office.

This position ensures the effective delivery of complex, diverse customer services by building and leading high performing teams consistent with organisation policy and plans. Southern Cross Support Services is an extraordinary organisation, making a positive difference to people’s lives every day. You will be organised and driven, with strong leadership skills and an ability to influence others.

An exciting opportunity has arisen for an experienced and hands on General Manager of Child Safety to lead our growing Service Delivery teams across Queensland.
SCSS is a NDIS and Child Safety provider servicing Queensland with our head office based in Bundaberg. Our core business is to provide a range of disability and Child Protection services to meet the needs of those that are most vulnerable in our community. This exciting opportunity is available for Southern Cross Support Services (SCSS), preferably in our Bundaberg Head Office.   
The role of General Manager of Child Safety plays a significant part in the way that SCSS reaches its goals and client requirements.

Reporting to the CEO this role requires true passion for Child Safety.  You will have extensive experience working within the industry and will be a responsive leader who can support a fast-paced growing business.
Leading and coaching the Child Safety Service Delivery Team, you will have a proven ability to manage teams and build strong relationships with key stakeholders.  You will be able to provide strategic direction and leadership for the planning and delivery of Child Safety services ensuring positive outcomes for clients.  
You will partner with our organisation in striving for excellence in all that we do and foster a supportive model that enables our people to grow; drives our business forward; and ensure that we continue to ‘deliver excellent client services to everyone in our care.’ 
Your ability to work collaboratively will ensure our Service Delivery Managers and their teams are supported, whilst ensuring compliance with all legislative and regulatory requirements, organisational policies, procedures and guidelines.  

To be a success in this role, you will have: 
To be successful in this position you will have previous experience in a senior management role 3-5 years, have demonstrated strong leadership skills and previous experience in managing staff performance and team culture, be highly motivated to build high preforming, customer focused teams that achieve results in the right way.

Your experience working within the Community Sector and relevant qualifications (minimum of Diploma of Community Services or Disability Services or other relevant qualification) will be essential.  You will be able to demonstrate strong financial acumen (P&L’s, rosters, budgets, multiple cost centres) and take accountability for the financial performance of the portfolio.  An attractive remuneration package is on offer, commensurate on experience.  

If this role sounds like something that you want to be a part of, then get the ball rolling and apply now!

A requirement prior to commencement, is eligibility to apply for or currently hold the below: (which are to be maintained at your own expense) 

  • Suitability Blue Card for Working with Children and Young People
  • Positive Notice Criminal History Check - Yellow Card
  • Child Safety and Criminal History Screening - LCS2